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Kardano's avatar
Kardano
Luminary
Mar 21, 2018
Solved

Readynas 204 n o admin page

RN204, FW 6.9.3

After installing app (phpsysadmin) from no web admin interface.

Tried restart, no help.

On ssh i get:

root@PMNAS01:~# systemctl status apache2
â apache2.service - The Apache HTTP Server
   Loaded: loaded (/lib/systemd/system/apache2.service; enabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Wed 2018-03-21 14:39:46 CET; 16min ago
  Process: 7157 ExecStart=/usr/sbin/apache2 $OPTIONS -k start (code=exited, status=203/EXEC)
  Process: 7057 ExecStartPre=/frontview/bin/fvapps (code=exited, status=0/SUCCESS)

Mar 21 14:39:45 PMNAS01 systemd[1]: Starting The Apache HTTP Server...
Mar 21 14:39:45 PMNAS01 fvapps[7057]: WARNING: Excluding bad https config for app 'nastools-netdata'
Mar 21 14:39:45 PMNAS01 fvapps[7057]: WARNING: Excluding bad https config for app 'smbplus'
Mar 21 14:39:46 PMNAS01 systemd[1]: apache2.service: Control process exited, code=exited status=203

Mar 21 14:39:46 PMNAS01 systemd[1]: Failed to start The Apache HTTP Server.
Mar 21 14:39:46 PMNAS01 systemd[1]: apache2.service: Unit entered failed state.
Mar 21 14:39:46 PMNAS01 systemd[1]: apache2.service: Triggering OnFailure= dependencies.
Mar 21 14:39:46 PMNAS01 systemd[1]: apache2.service: Failed with result 'exit-code'.
root@PMNAS01:~#

I can access data in shares, but no admin page.

I cannot download logs with RaiDar get Not a valid User Name or Password. (i know that name and pasword are OK)

Unit is in Remote support mode.

 

Can someone help me with this problem? I do not want to facroty default my unit...

mdgm-ntgrplease help (help me Obiwan Kenobi you're my only hope)

 

Thanks.

 

  • Hi Kardano

     

    Great! hope everything's okay now.

     

    Hope you can use the accepted solution button once you have finished testing.

     

     

    Regards!

12 Replies

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi Kardano

     

    Have you tried clearing the cache of your browser or using Incognito?

    • Kardano's avatar
      Kardano
      Luminary

      Hello,

      tied IE, Firefox, chrome. Cache cleared. No change.from SSH it seems that apache does not start. But i am not at that level to reepair it myself.

       

      So thi is "someone help me" or i have to facory default this unit. :-(

       

      Kardano

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Hi Kardano,

         

        Can you send me your logs through PM. You may also want to contact NETGEAR Support to be assisted right away. 

         

        Factory defaulting the unit should be your last resort, let's check your logs first as other options might be possible.

         

         

        Regards

         

         

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