Forum Discussion

Aspirant

May 16, 2021

ReadyNas 214 - Not accessible from this computer - HELP!!

Hi, I'm not a great wiz at these things but i've spend my evening puzzling about how to reconnect to my NAS. Basically i made the mistake of plugging in an external storage drive in the front of...

StephenB

Guru - Experienced User

May 18, 2021

Eli-W wrote:

Had a read around on the internet and found similar previous issues which were resolved by reloading the OS from the boot menu. Have tried that, but has also failed to work.

Are you saying that you couldn't do the OS reinstall from the boot menu? Or that it didn't solve your problem.

Eli-W wrote:

Tried forcing a different IP address from the router and confirmed that it updates in Raidar

Then it sounds like the NAS is in fact using DHCP, and is on the right subnet. Can you download the logs via RAIDar? It might also be worthwhile to run the diagnostic.

Eli-W
Aspirant
May 18, 2021
Hi

I got to the boot menu ok and selected reload OS. It appeared to do that ok, but still wouldn't let me in afterwards.

Have just tried to selecting download the logs and diagnostics. Both prompt for user name and password but when ive tried both the default password and the one i set i get the original message about "storage not accessible" from this computer followed by ""not a valid user name or password".

Have included a few screen shots just in case there is something really daft i am missing
- StephenB
  Guru - Experienced User
  May 19, 2021
  The username is admin, the default password (as you know) is password.
  
  You can also try directly opening your browser to https://nas-ip-address/admin (using the real IP address of course).
  - Eli-W
    Aspirant
    May 19, 2021
    Unfrotunately no luck that way either.. Got an error message saying it took too long to respond. When i ran windows troubleshooter (i was desperate!! haha) it just says computer is configured ok but resource not responding.
    
    I think i am now resigned to trying to copy the data off the drive and factory resetting it.
    
    Thank you for your help and thoughts :)