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Forum Discussion
Eli-W
May 16, 2021Aspirant
ReadyNas 214 - Not accessible from this computer - HELP!!
Hi, I'm not a great wiz at these things but i've spend my evening puzzling about how to reconnect to my NAS. Basically i made the mistake of plugging in an external storage drive in the front of...
Eli-W
May 18, 2021Aspirant
Hi
I got to the boot menu ok and selected reload OS. It appeared to do that ok, but still wouldn't let me in afterwards.
Have just tried to selecting download the logs and diagnostics. Both prompt for user name and password but when ive tried both the default password and the one i set i get the original message about "storage not accessible" from this computer followed by ""not a valid user name or password".
Have included a few screen shots just in case there is something really daft i am missing
StephenB
May 19, 2021Guru - Experienced User
The username is admin, the default password (as you know) is password.
You can also try directly opening your browser to https://nas-ip-address/admin (using the real IP address of course).
- Eli-WMay 19, 2021Aspirant
Unfrotunately no luck that way either.. Got an error message saying it took too long to respond. When i ran windows troubleshooter (i was desperate!! haha) it just says computer is configured ok but resource not responding.
I think i am now resigned to trying to copy the data off the drive and factory resetting it.
Thank you for your help and thoughts :)
- Eli-WMay 29, 2021Aspirant
Ok... A final update on this.
Connected to NAS via hardwire. Ran Raidar again and suddenly it would allow me to select the buttons and gave me some of the logs and diagnostic. Went to the admin page and found it would not let me in using my admin password.
Went to open the file area as per Stephens previous instruction and found that the IP address had changed and kept changing each time i tried to do anything. Also found that in the file area it would open the files using my admin password (which allowed me to copy my data off in preparation of a factory reset). However the Raidar admin page would still not open.
Went back and tried the default password and suddenly i'm in - hard wired to the NAS. Still on a strange IP address by 1:1 connection. Allowed me to set a static IP. It took a power cycle to get the NAS to accept it.
Still no connection to my Internet.. however i restarted my Router and hey-presto i can now log in to the admin page. The mismatch of passwords still exists for now... but i am currently update to the latest version of firmware and then i will get on to that problem.
Thought i should leave an update in case anyone else gets in to the same mess in the future.
Many thanks again for your time and assistance.
- StephenBMay 29, 2021Guru - Experienced User
Eli-W wrote:
but i am currently update to the latest version of firmware
If you mean 6.10.5, then I suggest downgrading to 6.10.4. Some 6.10.5 users have lost access to the NAS web ui. I haven't, but I think the risk is great enough that folks shouldn't upgrade to 6.10.5 until the issue is resolved.
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