NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

JJ53's avatar
JJ53
Aspirant
Mar 30, 2021
Solved

ReadyNAS 214 lost access to share data is still there but when you browse nothing is there

Hi, I lost access to the share from my windows 10 pc to the ReadyNAS share I had. For some reason it started asking me for a password to autheticate but then it would not accept the password. I trie...
  • StephenB's avatar
    Mar 30, 2021

    JJ53 wrote:

    but I now realise in the ReadyNAS OS removing a share isn't like removing a share in windows,

    Assuming you used the admin Web UI: You deleted the share, you didn't "remove" it.

     

    With an OS-6 NAS like the RN214, you would have seen this pop-up, and then entered "DESTROY" as instructed.

    As the pop-up warns, the share was permanently deleted.

     

    You could immediately shut down the NAS, and then attempt to use RAID recovery software in a PC (for instance ReclaiMe) to try to recover the data.  You'd need to connect the disks to the PC using either SATA or USB adapters/docks.  You could also reach out to Netgear paid support, asking for their data recovery service.  https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service 

     

    Either way, if you plan on recovery you either need to shut down the NAS altogether, or boot it up in read-only mode.  Any writes to the data volume will reduce the odds of recovering anything - and that includes system-level activity from apps, snapshots, etc.

     

     

     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More