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Forum Discussion
JJ53
Mar 30, 2021Aspirant
ReadyNAS 214 lost access to share data is still there but when you browse nothing is there
Hi, I lost access to the share from my windows 10 pc to the ReadyNAS share I had. For some reason it started asking me for a password to autheticate but then it would not accept the password. I trie...
- Mar 30, 2021
JJ53 wrote:
but I now realise in the ReadyNAS OS removing a share isn't like removing a share in windows,
Assuming you used the admin Web UI: You deleted the share, you didn't "remove" it.
With an OS-6 NAS like the RN214, you would have seen this pop-up, and then entered "DESTROY" as instructed.
As the pop-up warns, the share was permanently deleted.
You could immediately shut down the NAS, and then attempt to use RAID recovery software in a PC (for instance ReclaiMe) to try to recover the data. You'd need to connect the disks to the PC using either SATA or USB adapters/docks. You could also reach out to Netgear paid support, asking for their data recovery service. https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
Either way, if you plan on recovery you either need to shut down the NAS altogether, or boot it up in read-only mode. Any writes to the data volume will reduce the odds of recovering anything - and that includes system-level activity from apps, snapshots, etc.
StephenB
Mar 30, 2021Guru - Experienced User
JJ53 wrote:
but I now realise in the ReadyNAS OS removing a share isn't like removing a share in windows,
Assuming you used the admin Web UI: You deleted the share, you didn't "remove" it.
With an OS-6 NAS like the RN214, you would have seen this pop-up, and then entered "DESTROY" as instructed.
As the pop-up warns, the share was permanently deleted.
You could immediately shut down the NAS, and then attempt to use RAID recovery software in a PC (for instance ReclaiMe) to try to recover the data. You'd need to connect the disks to the PC using either SATA or USB adapters/docks. You could also reach out to Netgear paid support, asking for their data recovery service. https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
Either way, if you plan on recovery you either need to shut down the NAS altogether, or boot it up in read-only mode. Any writes to the data volume will reduce the odds of recovering anything - and that includes system-level activity from apps, snapshots, etc.
Sandshark
Mar 30, 2021Sensei
It takes a while for BTRFS to re-claim space, so that may be all you are seeing.
If it doesn't get re-claimed, there is a chance at least some of your data is "trapped" in a snapshot that was not properly deleted. Others have seen that when they intended it to be deleted. How comfortable are you with the Linux shell via SSH?
- JJ53Mar 31, 2021Aspirant
I have never used linux before however I have an IT guy at work who would know, I could ask him to look at it if there is something more I can do.
As you can see from the above screenshot, I have 2x 8TB in RAID, and it shows almsot 5TB of data still...
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