NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS 3138 Loses Network Connectivity
I have a rack mounted ReadyNAS 3138 with LAN ports 1 and 2 connected to a UniFi switch via LAG. Today, the NAS lost network connectivity. I tried power cycling, changing the ports, and changing cab...
Have you installed anything that would need to change/add network configuration files? If you have, and a file associate with it has become corrupt, that could cause the Ethernet mounting to fail to complete. Those files would not be touched by an OS re-install. See also if you get a connection in Support mode (see How-do-I-access-the-boot-menu-on-my-ReadyNAS-2304-3130-or-3138-storage-system ). If you get a connection, then try to telnet in as user root and password infr8ntdebug. If that works, it's your gateway for debugging, but exactly where to look for the problem I don't know.
Sandshark wrote:Have you installed anything that would need to change/add network configuration files?
No, there had been no changes whatsoever to the NAS.
OK, my response got marked as a solution, but it's obviously not one. But did you get it to go into support mode and get into it via Telnet?
I really don't know what in a USB recovery would fix it, but it might be worth a try.
I tried marking it as "Not a Solution" but it won't let me for some reason.
I can boot into the support mode, but unfortunately Mac no longer supports telnet. Though, not knowing the IP of the NAS (if it is even being assigned one), how could I hit it with telnet?
rekent wrote:
Though, not knowing the IP of the NAS (if it is even being assigned one), how could I hit it with telnet?
RAIDar can find it.
rekent wrote:
I can boot into the support mode, but unfortunately Mac no longer supports telnet.
It's not built in but there are some apps you can install. For example:
I'm not a Mac user, so this is just a starting point, not a recommendation.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
