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Eztek's avatar
Eztek
Aspirant
Nov 09, 2020

ReadyNas 424 Booting...

I have a ReadyNas 424 that is stating "booting..." after powering off. I have read quite a few posts on this topic, I have tried to get into the boot menu thus far with no sucess. I have powered the unit off, held down the reset button, and the boot menu never showed up. I also do not see the unit on the network using the Raidar which I find odd. The drive configuration is 4, 3TB Seagate FireCuda drives, I am not sure of the raid level of the drives.

3 Replies

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Eztek 

     

    Welcome to the Community!

     

    Did you had a recent firmware update? can you try doing a USB Recovery? If not kindly follow the steps on the this link.

     

    Note that you may have to try a few USB drives doing this but this might help resolve the issue. 

     

    If you have tried for several times and still not getting a successful recovery and your NAS is under 5 years, it would be best to contact Support thru my.netgear.com and create a case since this might be a possible hardware concern and Support will be able to assist you on checking and get you a replacement.

     

    HTH

     

    • Eztek's avatar
      Eztek
      Aspirant

      Marc_V 

       

      Thanks for the reply I have now done the usb recovery and was able to get somewhere. It now states on the LCD " DEBUG: TELNET" followed by 192.168.0.34. I have tried to Telnet the unit using the creidentials "root" with a password of " password " and " netgear1 ". The passwords are not working, please let me know your thoughts.

      • Sandshark's avatar
        Sandshark
        Sensei

        In Telnet debug mode, the user name is root and password is infr8ntdebug.

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