ReadyNAS Device Compatibility List

gosand wrote:

I bought a brand new RND4000 and four WD20EADS at the end of July. After two successive drive "failures" I realized something was up and read all about how I was actually a western digital beta tester. So now I've been staring at a $2500 paperweight for 4 months now. This is not trivial - I can't just blow $2500 and walk away. Further, I'm running an increasingly risky backup scenario because I can't use the NAS I bought, but have no budget to replace it. When will I get to use the equipment I bought four months ago ?

I understand your issue, but its exactly why I recommend buying disks on the HCL. It's also a major reason why, although I love to buy diskless units (I've got two of the RND4000) so I can choose my own disks, NetGear is keen on selling ReadyNas with disks pre-installed as these come with disks on the HCL and limits the chances of this kind of situation occurring.

Buying disks before they're added to the HCL is not recommended as even if they are added in the future it can be difficult if not impossible to predict when they'll be added. Things can go wrong and NetGear will not add disks to the HCL until they are satisfied that they are compatible. There must still be an outstanding compatibility issue. These things take time to get sorted out.

Hopefully NetGear is working with WD and will come out with a solution soon, hopefully Solo or someone else from NetGear can comment. You may wish to give Solo a PM (if you haven't already).