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Forum Discussion
hyopained
Nov 20, 2023Aspirant
ReadyNas Duo - unable to to access via Router
Hi all, I'm in desperate straits. We have many volumes of media (photos, videos) on our ReadyNas Duo that need to be accessed. We stopped using the device a few years back and the local SSD drive...
hyopained
Nov 21, 2023Aspirant
Thanks for the great reply. Some answers:
RAIDar does not find the NAS. My TP Link Deco does not find the NAS either.
I will try your suggestion about removing the drives.
However, I may have already messed up. I did previously remove the drives to try to read them on a computer via a Sata cable. (it read fine, but I'm intimidated by the Linux to windows conversion). Along the way, I cannot confidently say which is the left drive and right drive.
What problems might I cause if I put the drives in the wrong bay?
I do not plan on using the ReadyNas going forward. Might it be more straightforward if I go down the path of converting the Linux?
I feel dumb about all this stuff... really appreciate your expertise and the accumulated knowledge on this forum.
Sandshark
Nov 21, 2023Sensei
That's not good. RAIDar uses a unique protocol to find a ReadyNAS, so it's typically a better tool to use to find one, especially if it's not fully booting.
The NAS is supposed to figure out which drive is which, it's just best to not make it have to. Keeping the drives in the same place also keeps any log entries associated with the drives consistent, but that's not going to help you since you can't even get to the logs.
You cannot read ReadyNAS drives on a PC, at least not without special software. You can mount them and test them non-destructively, but nothing more. So I hope you didn't do anything non-recoverable with them when you did mount them in a PC. Windows will normally warn you if you try to work with a partition it doesn't recognize, so you likely didn't.
Having it on your network without drives will tell you if the problem is on the drives (the NAS runs from the OS installed on them) or a hardware issue. Another ting you can try is to see if it will boot to the reset button menu. If you can, and the problem is with the drives, then StephenB may be able to guide you through recovery via tech support mode. Alternately, you can use a package like R-Linux for Windows to read the drives in Windows and recover the data.
- StephenBNov 21, 2023Guru - Experienced User
Sandshark wrote:
. Alternately, you can use a package like R-Linux for Windows to read the drives in Windows and recover the data.
I suggest doing this first.
This will only work on the primary disk - the RAID mirror will show the operating system partition, but not the data. So you might need to try both.
Don't attempt to "convert" anything from linux formatting. This tool should be able to find the drive and the files, even though Windows can't mount it.
Once you've off-loaded the data, we can sort out whether the NAS can be resurrected or not.
- hyopainedNov 30, 2023Aspirant
Hi,
Thank you @StephenB and @Sandshar.
I finally had a chance to undertake the Linux recovery as you suggested and all is going well.
Really appreciate you!
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