NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Bjohn1's avatar
Bjohn1
Aspirant
Dec 10, 2023
Solved

ReadyNas 214 unable to access volumes after install new disk

Hi Folks,

 

1) I have a ReadyNas 214.

2) I decided to swap a hd with a ssd (wish I never started this)

3) Powered down, swapped disk and waited.

4) Could not see the ReadyNas

5) Reinstalled OS, can see the ReadyNas but the volumes are gone. Message :'Remove inactive volumes to use disk # disk1,2,3,4'

 

[6) Have looked at a few posts eg Solved: Recover Destroyed Volume - NETGEAR Communities.

6a) initially could activate SSH

6b) then SSH is active

6c) Putty window closes with message ~ 'could not chdir to home directory home/admin']

 

Any, any comments to recover volumes / data would be much appreciated

(even if to say - I have lost all data)

 

Many thanks in advance,


  • Bjohn1 wrote:

    But if the directories are what I need eg 'data' 'media' how do I get to them?


    You need to sort out what is wrong with the volume, and then mount it.

     


    Bjohn1 wrote:

     

    3) HD was 1TB,  SSD 4TB. I wasn't concerned (perhaps I should have been). My aim was for it to resync (what ever size it uses the ssd as eg 1tb). Then copy the data to a couple of spare 1TB. Wipe the readynas clean, reinstall/ format readynas disks then copy the original data from the 1TB spares. (There probably is a more efficient way of doing this but I thought this would at least worked)

     


    Would have been better to copy off the data to the data first first.

     


    Bjohn1 wrote:

     

    2) Have had a look at the logs - didn't help me much (probably because I didn't understand them). Just tried to look at them again alas I cant even get into the readynas now. (Will try rebooting/ reinstall os)

     

     


    Did you download the log zip file?

     

    If you have that, you can send me a download link via PM (private message) using the envelope icon in the upper right of the forum page.  Make sure the permissions allow anyone with the link to download.

5 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Bjohn1 wrote:

    6c) Putty window closes with message ~ 'could not chdir to home directory home/admin']

     


    This bit is because you are logging in as admin, when you should be logging in as root (using the NAS admin password).

     


    Bjohn1 wrote:

    Message :'Remove inactive volumes to use disk # disk1,2,3,4'

     


    Have you looked at the full log zip to figure out why the volume isn't mounting?

     


    Bjohn1 wrote:

     

    2) I decided to swap a hd with a ssd (wish I never started this)

    Was the SSD the same size (or larger) as the HD?

    • Bjohn1's avatar
      Bjohn1
      Aspirant

      Wow, this does help a lot (though still need assistance in getting to the data)

       

      1) Managed to login in as root:

      drwxr-xr-x 24 root root 4096 Dec 6 08:08 .
      drwxr-xr-x 24 root root 4096 Dec 6 08:08 ..
      -rw-r--r-- 1 root root 0 Apr 24 2021 2
      drwxrwxr-x 3 admin admin 4096 Dec 8 07:08 apps
      drwxr-xr-x 2 root root 4096 Dec 6 08:08 bin
      drwxr-xr-x 2 root root 4096 Jun 17 2012 boot
      d--------- 2 root root 4096 Dec 12 2020 data
      drwxr-xr-x 14 root root 2040 Dec 8 07:08 dev
      drwxr-xr-x 85 root root 4096 Dec 7 16:56 etc
      drwxr-xr-x 6 root root 4096 Dec 6 08:08 frontview
      drwxr-xr-x 2 root root 4096 Dec 12 2020 home
      drwxr-xr-x 15 root root 4096 Dec 6 08:08 lib
      drwx------ 2 root root 16384 Dec 12 2020 lost+found
      drwxr-xr-x 5 root root 4096 Dec 7 16:56 media
      drwxr-xr-x 2 root root 4096 Apr 29 2016 mnt
      drwxr-xr-x 7 root root 4096 Mar 14 2022 opt
      dr-xr-xr-x 185 root root 0 Jan 1 1970 proc
      drwx------ 3 root root 4096 Dec 6 08:08 root
      drwxrwxr-x 25 root admin 860 Dec 10 14:03 run
      drwxr-xr-x 2 root root 4096 Dec 6 08:08 sbin
      drwxr-xr-x 2 root root 4096 Nov 17 2012 srv
      dr-xr-xr-x 12 root root 0 Dec 10 13:59 sys
      drwxrwxrwt 8 root root 4096 Dec 10 14:03 tmp
      -rw-r--r-- 1 root root 0 Oct 8 2022 .update_success
      drwxr-xr-x 10 root root 4096 Mar 14 2022 usr
      drwxr-xr-x 16 root root 4096 Dec 6 08:08 var

       

      If the numbers represent sizes then not sure they are what I am looking for. But if the directories are what I need eg 'data' 'media' how do I get to them?


      2) Have had a look at the logs - didn't help me much (probably because I didn't understand them). Just tried to look at them again alas I cant even get into the readynas now. (Will try rebooting/ reinstall os)

       

      3) HD was 1TB,  SSD 4TB. I wasn't concerned (perhaps I should have been). My aim was for it to resync (what ever size it uses the ssd as eg 1tb). Then copy the data to a couple of spare 1TB. Wipe the readynas clean, reinstall/ format readynas disks then copy the original data from the 1TB spares. (There probably is a more efficient way of doing this but I thought this would at least worked)

       

      • Sandshark's avatar
        Sandshark
        Sensei - Experienced User

        Actually, not as helpful as you likely think.  data is a different BTRF volume than root, and the "directory" you are seeing there is just a pointer to a (probably inaccessible) data volume.

         

        You may have had a second drive fail during the RAID re-sync, though your timeline doesn't seem to leave time for that.  Is it possible you already had one failed drive?   StephenB can take a look at your logs and figure that out.

         

        I hope you've not yet done anything with the drive you removed, as it may be key in recovering your data.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More