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Forum Discussion
ReadyNAS Duo - whirring fan and won't start, help!
Hi experts,
My NAS suddenly stopped working - it was switched on, and has been nearly continuously since purchase and then what sounds like the fan or a motor started sounding like it was trying to speed up and couldn't - the 'whirring' appears to get regularly faster and slower, but never quite hitting a continuous higher spin noise. At this point I was unable to connect to it at all from any of my laptops.
I could not switch it off using the power button (even by holding it down for some time) - I had to disconnect the power. On restart, it made the same 'whirring' noises but the blue light continued to flash on and off - I left this for hours but the same noise continued and I could not connect to the NAS.
I have tried taking out each of the hard drives and re-inserting.
I have also tried connecting both of the individual hard drives to an external case and connecting via USB to my laptop but it cannot see either hard drive. I've attempted direct connection to a Windows 8 laptop, and a MacBook running OS 10.8.5, and to a Windows 7 VM running on the MacBook - none could see the hard drive, although Windows 8 recognised it had connected a USB device, it didn't display the drive.
I have received no relevant errors on the NAS prior to the failure (it was set up to send emails, which was working, proved by it sending me an email saying it needed rebooting for firmware previously). I have had prior emails about a hard drive failing, which I replaced, no errors since.
As you'd expect, this drive contains all my data, which I thought I'd protected by having the RAID set up (ok so I didn't have a cloud backup, but I did back up to USB drive (not frequently enough) - but am missing months of critical business info and irreplaceable photos from the Olympics :? ). I really need to get this data back. Please can you advise what I should do next?
Model is ReadyNASRND2000, purchased at the start of 2009.
Many thanks in advance for any help.
Update: Have installed DiskInternals Linux Reader in a Win7 VM on my MacBook - then connected each of my disks in turn. This app can see the hard drive and shows the size, however when I double click on the drive I get an error "Can't open disk: HD103SJ. Check the disk and try again" - happens when i connect either.
My NAS suddenly stopped working - it was switched on, and has been nearly continuously since purchase and then what sounds like the fan or a motor started sounding like it was trying to speed up and couldn't - the 'whirring' appears to get regularly faster and slower, but never quite hitting a continuous higher spin noise. At this point I was unable to connect to it at all from any of my laptops.
I could not switch it off using the power button (even by holding it down for some time) - I had to disconnect the power. On restart, it made the same 'whirring' noises but the blue light continued to flash on and off - I left this for hours but the same noise continued and I could not connect to the NAS.
I have tried taking out each of the hard drives and re-inserting.
I have also tried connecting both of the individual hard drives to an external case and connecting via USB to my laptop but it cannot see either hard drive. I've attempted direct connection to a Windows 8 laptop, and a MacBook running OS 10.8.5, and to a Windows 7 VM running on the MacBook - none could see the hard drive, although Windows 8 recognised it had connected a USB device, it didn't display the drive.
I have received no relevant errors on the NAS prior to the failure (it was set up to send emails, which was working, proved by it sending me an email saying it needed rebooting for firmware previously). I have had prior emails about a hard drive failing, which I replaced, no errors since.
As you'd expect, this drive contains all my data, which I thought I'd protected by having the RAID set up (ok so I didn't have a cloud backup, but I did back up to USB drive (not frequently enough) - but am missing months of critical business info and irreplaceable photos from the Olympics :? ). I really need to get this data back. Please can you advise what I should do next?
Model is ReadyNASRND2000, purchased at the start of 2009.
Many thanks in advance for any help.
Update: Have installed DiskInternals Linux Reader in a Win7 VM on my MacBook - then connected each of my disks in turn. This app can see the hard drive and shows the size, however when I double click on the drive I get an error "Can't open disk: HD103SJ. Check the disk and try again" - happens when i connect either.
4 Replies
- Do you see any of these light patterns?: http://home.bott.ca/webserver/?p=324
Have you had a look at this?: http://home.bott.ca/webserver/?p=306 - I just have a regular pattern of light on, light fading off - none of the patterns on the link.
I don't know Linux at all - having tried DiskInternals Linux Reader, do you think that creating a Linux set up (your second link) would fare any better? I'd have to do this as a VM on my Mac.
Thanks - A Linux VM would be worth a try.
- Ok, I've installed Ubuntu 12.04 in a Parallels VM.
Then I connected one of the ReadyNAS hard drives to an external SATA enclosure and connected it to my Mac via USB.
Next I opened a Terminal window and typed (from the above link - http://home.bott.ca/webserver/?p=306):
(1) sudo su
(2) apt-get install fuseext2
(3) apt-get install lvm2
(4) modprobe fuse
(5) vgscan
- after this I got:
Reading all physical volumes. This may take a while...
Found volume group "c" using metadata type lvm2
(6) vgchange -ay c
- after this I got:
1 logical volume(s) in volume group "c" now active
(7) fuseext2 -o ro -o sync_read /dev/c/c /mnt
I can now see a lot of folders (bin, c, dev, etc, frontview, home, initrd, lib, lost+found, mnt, opt, proc, ramfs, root, sbin, sys, tmp, USB, usr, var) and some what look like shortcuts (each one named after my ReadyNAS shares).
When I click on any of the shortcuts I get the following error:
The Link "FullBackup" is Broken. Move it to Trash? This link cannot be used, because its target "/c/FullBackup" doesn't exist
The instructions in the main link say "You can now see the mounted files in the /mnt directory" - however when I double click the mnt folder it appears to be empty.
Any ideas what I should do next?
(I've never used Linux before, and I don't really understand what I typed into the terminal window - but I did not receive any errors).
Many thanks - feels a step closer but still a mile away from my data!
Update: I now see 'c' with a green blob in the 'Devices' list - however when I click on it I get the following error:
Error mounting: mount: wrong fs type, bad option, bad superblock on /dev/mapper/c-c,
missing codepage or helper program, or other error
In some cases useful info is found in syslog - try
dmesg | tail or so
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