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Forum Discussion
parishpete
Jul 21, 2011Aspirant
ReadyNas duo HDD compatibility
I have an RND 2110 ReadyNas Duo. I returned one of a pair of Seagate 1Tb ST 31000528AS drives under RMA with SMART errors. The replacement drive arrived today but it's a Western Digital 1Tb WD10...
parishpete
Jul 21, 2011Aspirant
Yep, wrong drive, new RMA!
It took longer than it ought to establish that I bear no responsibility for the cost of returning the wrong drive, but we got there in the end.
It's lucky I took the trouble to check that what arrived was compatible.
** just had a further call from Netgear. The correct drive was (and still is out of stock) hence they sent the wrong one!!!
Pete
It took longer than it ought to establish that I bear no responsibility for the cost of returning the wrong drive, but we got there in the end.
It's lucky I took the trouble to check that what arrived was compatible.
** just had a further call from Netgear. The correct drive was (and still is out of stock) hence they sent the wrong one!!!
Pete
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