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Forum Discussion
Readynas DUO: Second WD20EARS drive never works.
Hi, I am new to the forums and totally new to the Netgear ReadyNAS products so excuse me if I do something wrong. I looked at the FAQ but couldn't find a prompt answer to my question. I bought a...
Since the unit is so new and you do not have any data on the drives, I would attach both (one at a time) to a PC and delete all partitions. Do Not Format it, just delete the partitions. This will basically return the drive to the status of all the space is unallocated. Then I would put one in the Duo and see it it will boot. If not, try the other one (after removing the partitions as well).
While you have the drives attached, it sure wouldn't hurt to run WD Data Lifeguard tools on them. It should not matter whether you run it before or after you delete the partitions. Run the long test, it will take up to several hours per drive. However, once a drive has passed, you can reinstall it in the Duo and try a factory default.
Remember that the NAS is a specialized computer and it is very difficult to do anything to the software that will permanently harm the unit. It is possible that the firmware on the flash memory can be corrupted, but this is also something that tech support should be able to fix. A factory default is akin to reformatting the hard drive on a PC and reinstalling the operating system. It cures a lot ills, but also destroys any data, which is why it is normally a last resort.
Please post back with the results.
While you have the drives attached, it sure wouldn't hurt to run WD Data Lifeguard tools on them. It should not matter whether you run it before or after you delete the partitions. Run the long test, it will take up to several hours per drive. However, once a drive has passed, you can reinstall it in the Duo and try a factory default.
Remember that the NAS is a specialized computer and it is very difficult to do anything to the software that will permanently harm the unit. It is possible that the firmware on the flash memory can be corrupted, but this is also something that tech support should be able to fix. A factory default is akin to reformatting the hard drive on a PC and reinstalling the operating system. It cures a lot ills, but also destroys any data, which is why it is normally a last resort.
Please post back with the results.
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