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Forum Discussion
psmerdon
Jun 11, 2021Tutor
ReadyNAS Duo v2 - cannot access in Windows 10
Hardware: ReadyNAS Duo v2 - firmware 5.3.8 My ReadyNAS has stopped working with Windows 10 on my two Windows PCs (one 20H2 and the other 21H1). I can still connect to it and access files from my iP...
StephenB
Jun 12, 2021Guru - Experienced User
Have you tried rebooting it? It sounds like some of the services might have crashed.
Do you have a backup of the files?
- psmerdonJun 12, 2021TutorThanks for the reply,
I have twice done a hard reboot on the device.
Sadly, I am unable to do a controlled shutdown, because I can’t access the admin dashboard.
I do have a backup of the NAS, so if I have to replace the device there’s no data lost, only money and time.
I accept I’ll need to do that at some time, but I’d rather it was a time of my choosing.
Any other thoughts.
Regards
PeterS- psmerdonJun 12, 2021TutorI should also mention I have rebooted the two Windows PCs.
I suspect it’s a Windows config issue, as it’s OK on the iPad and Apple TV.
PeterS- StephenBJun 12, 2021Guru - Experienced User
psmerdon wrote:
I suspect it’s a Windows config issue, as it’s OK on the iPad and Apple TV.I was thinking you were only using DLNA on iOS. But I see now you are also mentioning the file app. Can you double-check that works?
Also, did try internet explorer on the PC? Do you have any internet security software installed?
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