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Forum Discussion
ReadyNAS Duo v2 - cannot access in Windows 10
Hardware: ReadyNAS Duo v2 - firmware 5.3.8 My ReadyNAS has stopped working with Windows 10 on my two Windows PCs (one 20H2 and the other 21H1). I can still connect to it and access files from my iP...
Thanks for the reply,
I have twice done a hard reboot on the device.
Sadly, I am unable to do a controlled shutdown, because I can’t access the admin dashboard.
I do have a backup of the NAS, so if I have to replace the device there’s no data lost, only money and time.
I accept I’ll need to do that at some time, but I’d rather it was a time of my choosing.
Any other thoughts.
Regards
PeterS
I have twice done a hard reboot on the device.
Sadly, I am unable to do a controlled shutdown, because I can’t access the admin dashboard.
I do have a backup of the NAS, so if I have to replace the device there’s no data lost, only money and time.
I accept I’ll need to do that at some time, but I’d rather it was a time of my choosing.
Any other thoughts.
Regards
PeterS
I should also mention I have rebooted the two Windows PCs.
I suspect it’s a Windows config issue, as it’s OK on the iPad and Apple TV.
PeterS
I suspect it’s a Windows config issue, as it’s OK on the iPad and Apple TV.
PeterS
psmerdon wrote:
I suspect it’s a Windows config issue, as it’s OK on the iPad and Apple TV.I was thinking you were only using DLNA on iOS. But I see now you are also mentioning the file app. Can you double-check that works?
Also, did try internet explorer on the PC? Do you have any internet security software installed?
Thanks for the response StephenB.
I can answer only one of your two questions.
Yes the iOS File Browser app works 100% on files on the NAS.
I can view files in that app, and copy them to and from another network drive.
Windows Ver 21H1 totally removed Internet Explorer, so I was unable to check with that on my main PC.
When I checked on the machine still running 20H2, Internet Explorer *was* able to access the admin login, and the dashboard!
But then I checked on the other machine with Edge, and it was now working.
I can now also access the NAS with Windows Explorer.
Huh!
Did Internet Explorer somehow kick something back to life, or is it just coincidence?
Now I can access the NAS, I checked the log and saw nothing reported there - just the shutdowns and restarts.
Is there a more comprehensive log available?
Regards,
Peter Smerdon
psmerdon wrote:
Did Internet Explorer somehow kick something back to life, or is it just coincidence?
Likely coincidence, but that is just a guess.
psmerdon wrote:
I checked the log and saw nothing reported there - just the shutdowns and restarts.
Is there a more comprehensive log available?
You can download the log zip file - there will be a lot of files in there, and a lot more information.
psmerdon wrote:
Now I can access the NAS
Did Windows File Explorer start working again also?
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