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Forum Discussion
ReadyNAS Duo v2 - Erase Issue
Equipment Details:
- ReadyNAS Duo v2 (RND2000)
- 2 x 2TB installed
- RAIDar 5.3
- HDs reported as healthy by RAIDar
Hi All,
I have searched the forum extensively but couldn't find anything particular to my issue.
Last night I decided to factory reset my Nas by booting into the factory default option and choosing Erase (third option). In hindsight I probably didn't need to do this because I wanted to repurpose the unit to be a Time Machine, but partitioned, so was intending to use Flex-RAID. Once erasure completed, my intention was to set up as Flex-RAID.
I clicked the erase option and left it running overnight. I checked this morning, clicked on 'Rescan' on RAIDar and it still said it was erasing. No issues there, green ticks on the disks, I know it'll take some time. However, for the past hour RAIDar has been stating:
"RAIDar could not find any NETGEAR Storage on your network. Please check that your storage device is powered on and connected correctly. For further assistance please visit http://my.netgear.com."
It just seems to have disappeared? I checked the lights on the unit and HD1 and HD2 are a constant blue. I am heistant to restart anything as I don't want any locked drives. But for the moment I wanted to understand if what I am seeing is normal?
I tried putting the IP direct into a browser but it didn't show the admin screen. Should I wait, or be doing something else?
If there is any other information you require do let me know. Thanks in advance for any advice given.
8 Replies
jchandra wrote:
Last night I decided to factory reset my Nas by booting into the factory default option and choosing Erase (third option).
This does a "secure erase" (multiple overwrites) and is incredibly slow. FWIW, I don't recommend ever doing this. A single-pass overwrite of the disk is currently viewed by NIST as sufficient.
jchandra wrote:
It just seems to have disappeared? I checked the lights on the unit and HD1 and HD2 are a constant blue. I am heistant to restart anything as I don't want any locked drives. But for the moment I wanted to understand if what I am seeing is normal?
I tried putting the IP direct into a browser but it didn't show the admin screen. Should I wait, or be doing something else?
Can you ping the NAS?
You won't see the admin screen, because that requires the system to be installed on the disks - and you are running under the the boot loader. Normally RAIDar should discover it, but it is possible that the system is missing some discovery requests because of the disk activity. Also, if one of the disks isn't completely healthy, it might be running into a rough patch.
At this point, I'd let it wait for a while (could take a couple of days).
Just tried to ping, and yes, it pings - that's reassuring for me.
Yep, I've learnt my lesson and will not choose the erase option in future. I just wish the dialogue stated that this was a secure erase, I don't think I would have chosen it.
I'll report back in a few days - thanks for your help.
So it's been about 3 days now and still no change to the LEDs on the unit and also the RAIDar message:
"RAIDar could not find any NETGEAR Storage on your network. Please check that your storage device is powered on and connected correctly. For further assistance please visit http://my.netgear.com."
What would be my next step here, continue waiting or try something else?
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