NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS NV+ access #26406628
I have used this device for five years. The power supply died. I replaced it. Installed the drives are in the same locations. All files and access were back, AFP, CIFS, https (Frontview). Ther...
No. This is not an issue with the firmware on the flash and if it was you should use USB Boot Recovery not TFTP.
There is every indication that this is a problem on the disks not on the flash.
Hi Carl,
Did you manage to download the logs as requested on the case before you lost access?
So the data is important, but you have no backup? Important data should always be stored on multiple devices. Especially as hardware ages there is the possibility you may run into problems.
If you value your data, I would follow up with support and get any needed contracts for them to look into this. They may/may not be successful but they have a better chance than you trying to fix this yourself.
I did an OS reinstall. Let File Check run and booted up. AFP access is back and files and shares are in tact. Frontview opens but only goes so far. I have uploaded a screen shot in Mynetgear to the add to the case so you can see the partial Frontview load.
I did send the log I grabbed before things went south to this case number, didn't you get it? I just uploaded it again. It is a screen shot of the log screen, not a log file. I was not sure how to extract that.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
