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Forum Discussion
CarlRossi
Feb 02, 2016Aspirant
ReadyNAS NV+ access #26406628
I have used this device for five years. The power supply died. I replaced it. Installed the drives are in the same locations. All files and access were back, AFP, CIFS, https (Frontview). Ther...
- Feb 03, 2016
No. This is not an issue with the firmware on the flash and if it was you should use USB Boot Recovery not TFTP.
There is every indication that this is a problem on the disks not on the flash.
mdgm-ntgr
Feb 02, 2016NETGEAR Employee Retired
I would thinking backing up your data would be a logical next step, yes.
Sounds like it probably isn't data recovery.
Support would need a Pay Per Incident contract to look into this remotely. You may prefer to simply backup your data and restore to factory default (wipes all data, settings, everything) then restore your data from backup.
It could be a full OS partition or something like that.
CarlRossi
Feb 03, 2016Aspirant
TFTP. What do you think about doing that as a first try? AFTER THE BACKUP!
- mdgm-ntgrFeb 03, 2016NETGEAR Employee Retired
No. This is not an issue with the firmware on the flash and if it was you should use USB Boot Recovery not TFTP.
There is every indication that this is a problem on the disks not on the flash.
- CarlRossiFeb 06, 2016Aspirant
I closed the ticket out and I really appreciate all the help. If you recall, Frontview is corrupted and I am trying to backup so I can perform the Factory Reset. I bought a 5 TB usb drive. Formatted it to exFAT (the kid in the store said that was good with Win and Mac) and started to do a copy through by computer.
I have a Mac-mini server running El Cap. I plugged the new drive into the server port. The NAS and Server are both connected via Ethernet on a gb switch. I proceded to copy by selecting all files and folders inside the three shares. The Finder indicated preparaing to copy. After twelve hours it was still preparing to copy and no movement on file counts. (there was movement and then stopped, I don't know if it was the total number or froze or working)
I think I might have been impatient. I hit the stop button on the three share copy windows. Two stopped. One hung. I force quit the Finder and went to check everything out. The new drive had these ghost images with no bytes copied.
Impatient again I decided that I should reformat the drive. This time HPS+
I checked that the NAS and all of my files are still there and I did a test on one file copy and it worked fine. Still have all my files!
I have 2.3 TB of data on the NAS. (total space is 5.7 TB)
So here is my question. Is there a better way to copy than using the Finder in OSX? If I had Frontview I would simply use the usb backup but can't do that.
Any suggestions appreciated. Is there a good copy program separate from the finder? Should I try small chunks of data instead of entire shares worth?
Also, I have a green and amber light at the ethernet port and I know my switch is 1000. Any way to make that just a green light and the the NAS up to 1000? I know it is autosense but what a speed downgrade if I only have 10 or 100.
Thanks again.
- CarlRossiMar 05, 2016Aspirant
Hi,
Had a lot to do since the last message, but I have backed up ALL data to a separate new drive.Yeah! So I started with the OS Reinstall. It hangs...."Booting.." Now I thing the next step is the Factory Reset correct?
- CarlRossiMar 08, 2016Aspirant
Hi again,
All backred up but not seeing the boot menu choices for a reset.
(see replies to Stephen B)
Anyway all choices do the same thing,
Booting...
I was contemplating swapping the drives around, probably out of desparation thinking about if the boot sector in the array was gone, maybe the system would take care of itself and reset. ???
How do I do a USB Boot Recovery? It isn't is the manual.
Thank you
- CarlRossiMar 08, 2016Aspirant
Ok, swapped drives around and no change on the Aux Switch menu or results.
If I hold the microswitch down past the intro, it goes to
Reset Switch
OS reinstall
But nothing I do the Backup switch changes the menu, it just proceeds to the OS reinstall...
Booting....
Updating FW . . . 2 (no drive lights)
Booting... (constant drive lights like all other cases)
How long would you say 4 2TB drives should take to boot? I have left this alone for eight hours in OS Reinstall and User Diag.
In all cases I can shut down with the power button.
How do I do a USB Recovery? Will that help? Is it a recovery of the system chasis or is it just for backing up? A USB did not come with this unit.
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