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Forum Discussion
AndrewWykes
Mar 07, 2021Aspirant
ReadyNas NV+ Overheated - how do I salvage my data?
I have had this machine for years and has worked well. Recently, due it it being dusty (my fault), it seems to have overheated and now won't switch on. To sure if it has a fuse or it's the power sup...
StephenB
Mar 07, 2021Guru - Experienced User
AndrewWykes wrote:
What is the best approach to get all my data?
Can you connect all the disks to a PC - either with USB adapter/docks or SATA?
AndrewWykes
Mar 07, 2021Aspirant
Hi Steven. I have an Apple Mac.
You helped me 4 years ago with a different problem with the same unit so thank you very much for your help. I appreciate it.
You helped me 4 years ago with a different problem with the same unit so thank you very much for your help. I appreciate it.
- StephenBMar 08, 2021Guru - Experienced User
AndrewWykes wrote:
Hi Steven. I have an Apple Mac.R-Studio for Windows can recover the files. There is a version for Mac that I think will work, but it would be best to contact R-Studio and ask. Cost is reasonable, but you'd also need to a way to connect the disks to the Mac. USB adapter/docks would work. https://www.r-studio.com/data_recovery_macintosh/
The problem with the NV+ is likely to be the power supply (PSU). That can be replaced for a roughly similar cost. In your earlier post, you identified the model as a v1 - which runs 4.1.x firmware. If you replace the PSU (or try to purchase a compatible NAS), we should confirm the model details. A "v1" NAS will say "ReadyNAS NV+" or "ReadyNAS Duo" on the front panel. A "v2" runs 5.3.x, and will say "ReadyNAS NV+ v2" or "ReadyNAS Duo v2" on the front panel.
The risk there is that the failure might also have damaged the system board - if that's the case the PSU won't be enough. A v1 NAS will be at least 10 years old. The v1 design goes back to ~2006, and Netgear ended production in 2011. The v2 is also pretty old at this point - Netgear ended production back in 2013. So even a well-cared for used model might not last very long.
Though my own NV+ v1 and Duo v1 are both still running, I only use them as secondary backups, so I don't depend on them. If you do repair the NAS (or purchase a compatible used NAS), I suggest investing in a newer storage solution.
- SandsharkMar 08, 2021Sensei
There is no replacable fuse in your NAS. I agree it's probably the power supply. A drop-in replacement cost pretty much what the NAS is worth. A standard Flex ATX (aka mini ITX) supply can be modified to work, and is a lot cheaper. But often still not worth the effort given the age of the NAS.
If you don't have a way to hook up all drives to a PC to do data recovery as StephenB suggested, it is possible to make an adapter cable to use a standard ATX supply externally to power it just to get the data off.
- AndrewWykesMar 08, 2021Aspirant
Sorry forgot to add these
It says ReadyNas NV+ on the front.
and is model RND4000
- AndrewWykesMar 08, 2021Aspirant
hi. I have a windows 10 laptop I can borrow. Would that be a better route and what can I use. Perhaps some like ReclaiMe File Recover to do it?
I assume I would need the right cable to?
thanks again
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