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tkt0011's avatar
tkt0011
Aspirant
May 17, 2016
Solved

ReadyNAS NV+ power suppy

We have a ReadyNAS NV+ that won't power on anymore. It looks like the power supply went dead. Reading the forum here and there it looks like this is the common problem with this model. Has anyone su...
Hard Disk
  • JennC's avatar
    JennC
    May 20, 2016

    Hello tkt0011,

     

    I checked your case and found that it has been processed by one of the support experts yesterday and was exported to warehouse. Expect it to arrive next business day.

     

    Regards,

tkt0011's avatar
tkt0011
Aspirant
May 19, 2016

Thank you very much. I'll try to see if I can contact the support.

BrianL2's avatar
BrianL2
NETGEAR Employee Retired
May 19, 2016

Hi tkt0011,

 

Welcome to the community!

 

Update this thread once you've been able to contact our support team about your PSU.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

  • tkt0011's avatar
    tkt0011
    Aspirant
    May 20, 2016

    Thanks Brian! I was able to contact support and they stil honor the warranty. Hope to get it back up online next week. The level of support from Netgear is super.

     

    Thanks again for all the help.

    T.

    • JennC's avatar
      JennC
      NETGEAR Employee Retired
      May 20, 2016

      Hello tkt0011,

       

      I checked your case and found that it has been processed by one of the support experts yesterday and was exported to warehouse. Expect it to arrive next business day.

       

      Regards,

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