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Forum Discussion
blong2000
May 19, 2019Aspirant
ReadyNAS NV+ refused to connect
I have a ReadyNAS NV+ (firmware 4.1.16) with 4 HDD's populated that is giving me "refused to connect" error messages when I try to access the admin page from Chrome or Internet Explorer (using Window...
StephenB
May 19, 2019Guru - Experienced User
You could use paid support to solve your problem remotely (though there would be a charge).
Are you able to access the shares?
blong2000
May 19, 2019Aspirant
Thanks for the response. When I do a "net use" command from a command prompt, I see that windows still believes that the shares exist, but that they are unavailable to me. That, unfortunately, is about the only proof I have that the shares still exist.
Regarding paid support...if that's what it takes, I'm fine with it. It's a small price to pay to get access to the files on the NAS again. (I do run backups...but it has been a few months since the last one.) Is there a recommended way to engage with Netgear about remote support at a price?
Thanks, Brian
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