NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
REadynas NV+ Stuck in Booting Process
Hey Everybody,
I seem to be experiencing the often discussed issue of my readynas NV+ getting stuck on the booting screen. I did the memory check and passed, drive health appears to be fine. Th...
So, I was able to boot in tech support, it showed the debug ID and the IP address. When I tried calling 888netgear, it told me to go online and create a ticket and hung up. Going to create a ticket on support.netgear puts you in the path of buying a service contract. The shortest duration is 1 year.
There is a gear head tech support option. I can do 6 months for that, but I saw a link explaining that they do have a per instance plan, but that didnt look available.
Is there another way to go about it? I looked to be walled in unless I buy a 6mo or 1yr service plan. I dont know enough about gearhead to know if they'd even be able to resolve it.
Getting paid support is still just too hard. I wouldn't use gearhead for this.
Try emailing customer.service@netgear.com, and see if they can offer you per-instance support.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
