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Forum Discussion
syspike
Oct 09, 2015Aspirant
Readynas NVX exhibiting weird behavior
My readynas NVX has been working for years without any issues. Last night something happened where all the shares became inaccessible. Further investigation shows that the file protocols ...
- Oct 10, 2015
Crashplan created the problem. The files you need to delete are in /usr/local/crashplan/upgrade. I sent you a PM.
Take a look at https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/Crashplan-JRE-update-needed/m-p/985781#U985781 That will give you the information you need to update java once you get the NAS up and running.
StephenB
Oct 09, 2015Guru - Experienced User
Do you have ssh enabled?
syspike
Oct 09, 2015Aspirant
i did have it enabled, but i now am unable to ssh to the nas. the error message i get is connection refused. this conincides with not being able to establish a CIFS/NFS or AFP connection to any of the media shares on teh NAS. When reviewing through frontview they appear to be grayed/whited out. when attempting to select and enable them they quickly become unchecked.
- StephenBOct 09, 2015Guru - Experienced User
It sounds like a full OS partition. If so, the NAS hardware is fine. And Netgear can fix it remotely (ask support about per-incident support).
Are you running Crashplan? If so, the 4.4.1 crashplan update likely created the problem. It needs Java 7 at least, and if that isn't installed it keeps downloading the upgrade until the partition fills.
Other options:
-If you have a backup, you can always do a reset and rebuilt the NAS. You'll need to restore data from backup.
-If you have a linux system with enough SATA ports or USB enclosures you can also mount the disks on the linux system and back up the data.
-with the tech support telnet interface you can mount the OS partition and find what's using the space. Cache can be deleted manually, and runaway logs truncated.
- syspikeOct 09, 2015Aspirant
actually i do have crashplan installed but it hadnt backed up in a few days and i was investigating why the day before the issue occured. i currently have the drives mapped to a windows pc and using ufsexplorer appear to see the raid and folder structure. Where would i be looking for those temp files, perhaps i can mount the raid and manually delete them, then pop it back into the readynas.
- StephenBOct 10, 2015Guru - Experienced User
Crashplan created the problem. The files you need to delete are in /usr/local/crashplan/upgrade. I sent you a PM.
Take a look at https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/Crashplan-JRE-update-needed/m-p/985781#U985781 That will give you the information you need to update java once you get the NAS up and running.
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