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PomPom1's avatar
PomPom1
Aspirant
Jul 14, 2015

ReadyNas Pro 2 Issue #25434226

Have one for you guys.
NAS has been working fine for a while.

Then yesterday had a failed backup and logged into the Web Interface to download the logs.
This process froze the NAS and it was totally unresponsive.
Now when it restarts get's it's correct IP and is pingable across the network.
No access via the web console.
Raidar sees the NAS when booting and says System Starting. Then after a few seconds disappears from Raidar interface.

No Web Access but is still pingable.
Any ideas on what has gone wrong with this and how to recover?

Thanks

3 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Your product registration, model number and serial indicates you have the Pro 2 not the Duo v2. Can you confirm this?

    It sounds like you probably have some large log files.

    Sent you a PM.
  • Correct it is a Pro 2 RNDP2220-100AJS is the product number.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    There was a 1.8GB backup job log file. I have moved it to the data volume to a hidden .logs directory on the C volume.

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