NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PomPom1
Jul 14, 2015Aspirant
ReadyNas Pro 2 Issue #25434226
Have one for you guys.
NAS has been working fine for a while.
Then yesterday had a failed backup and logged into the Web Interface to download the logs.
This process froze the NAS and it was totally unresponsive.
Now when it restarts get's it's correct IP and is pingable across the network.
No access via the web console.
Raidar sees the NAS when booting and says System Starting. Then after a few seconds disappears from Raidar interface.
No Web Access but is still pingable.
Any ideas on what has gone wrong with this and how to recover?
Thanks
NAS has been working fine for a while.
Then yesterday had a failed backup and logged into the Web Interface to download the logs.
This process froze the NAS and it was totally unresponsive.
Now when it restarts get's it's correct IP and is pingable across the network.
No access via the web console.
Raidar sees the NAS when booting and says System Starting. Then after a few seconds disappears from Raidar interface.
No Web Access but is still pingable.
Any ideas on what has gone wrong with this and how to recover?
Thanks
3 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee RetiredYour product registration, model number and serial indicates you have the Pro 2 not the Duo v2. Can you confirm this?
It sounds like you probably have some large log files.
Sent you a PM. - PomPom1AspirantCorrect it is a Pro 2 RNDP2220-100AJS is the product number.
- mdgm-ntgrNETGEAR Employee RetiredThere was a 1.8GB backup job log file. I have moved it to the data volume to a hidden .logs directory on the C volume.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!