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Forum Discussion
ReadyNAS Pro Business eth ports + sys fan failed [17039386]
Hi, Just opened a new case via neteagr support portal. I have a ReadyNAS Pro which has been working flawlessly until today. Midway thru streamng media it dropped off the network. Rebooted my switch a...
So a little bit of drama... coz of the timezone differences had to wait til Sat morning my time to call.... got transfered about 6 times, got a new case number.. but after an hour of being on the phone I'm getting a replacement chassis. Shipping waived as well. Turns out the returns place is just around the corner from where I work in Auckland so no hassles there either.
So overall, the process could have been better.. a bit more more streamlined.. I'm not sure how my clients would have reacted if it had been their PRO not working correctly for almost 2 weeks
In terms of a replacement chassis, Is it really as simple as swapping the drives and booting? what about any addons etc?
So overall, the process could have been better.. a bit more more streamlined.. I'm not sure how my clients would have reacted if it had been their PRO not working correctly for almost 2 weeks
In terms of a replacement chassis, Is it really as simple as swapping the drives and booting? what about any addons etc?
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