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Forum Discussion
ReadyNAS Pro turned itself off + Ticking PSU Fan - #19246423
So I wokeup yesterday and my ReadyNAS Pro Pioneer was off for the first time in 9 months. I have it connected to a supported UPC, and everything checked out there.
So I turned it on, and I started hearing a little whirring noise coming from the PSU. I turned it off and took some compressed air to it, and confirmed it was the bottom fan on the back making the noise. It booted up fine, but I can't find anything in the logs as to why the unit shut down. The noise isn't too horrible at this point, but the unfortunate timing of the shutdown + fan noise has me worried that it may be dying.
Does anyone know what might be going on with my unit? Where can I look in the logs for info about why it shut down? I'm still within warranty, if sending it in is the best solution (and how is that done?)
So I turned it on, and I started hearing a little whirring noise coming from the PSU. I turned it off and took some compressed air to it, and confirmed it was the bottom fan on the back making the noise. It booted up fine, but I can't find anything in the logs as to why the unit shut down. The noise isn't too horrible at this point, but the unfortunate timing of the shutdown + fan noise has me worried that it may be dying.
Does anyone know what might be going on with my unit? Where can I look in the logs for info about why it shut down? I'm still within warranty, if sending it in is the best solution (and how is that done?)
1 Reply
- Open a support case at my.netgear.com explaining your problem and attach your logs (Status > Logs > Download all logs) to the case for support to review. Please edit the thread title (i.e. subject of first post in the thread) to include your case number.
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