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Cabadam's avatar
Cabadam
Aspirant
Jun 29, 2014

ReadyNAS reporting drive failure

I previously had 3x Seagate 1.5 TB drives in my ReadyNAS NV+ (v1).

Recently, it reported a drive failure on drive #3, and sure enough, it was making a horrible noise. The drives I have aren't in production anymore, so I replaced it with a 2TB Seagate (ST2000DM001).

It was recognized and successfully rebuilt. However, since that initial replacement, the ReadyNas has reported a disk failure several times, all on this new disk. I pull the disk out, put it back in, and it thinks everything is fine again and rebuilds (succcessfully). A week or so later, it reports it as failed again.

Is this a drive problem? A ReadyNAS problem? Is there a way for me to see why it is failing the drive?

Thanks

4 Replies

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  • The disk is initializing since it failed it out earlier this afternoon, and it won't let me get to the SMART info yet. I'll check it once it comes back up.
  • Here's the SMART info reported by the ReadyNAS:

    SMART Attribute
    Spin Up Time 0
    Start Stop Count 9
    Reallocated Sector Count 0
    Power On Hours 1560
    Spin Retry Count 0
    Power Cycle Count 9
    Runtime Bad Block 0
    End-to-End Error 0
    Reported Uncorrect 0
    Command Timeout 0
    High Fly Writes 0
    Airflow Temperature Cel 38
    G-Sense Error Rate 0
    Power-Off Retract Count 9
    Load Cycle Count 11
    Temperature Celsius 38
    Current Pending Sector 0
    Offline Uncorrectable 0
    UDMA CRC Error Count 0
    Head Flying Hours 254777460000279
    Total LBAs Written 10220811386
    Total LBAs Read 2006893
    ATA Error Count 0

    Extended Attribute
    Hot-add events 5
    Hot-remove events 5
    Lp stat events 5
    Power glitches 0
    Hard disk resets 4
    Retries 2
    Repaired sectors 0
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    The main SMART stats look good (no reallocated sectors etc). but the hard resets is not normal, neither are the retries.

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