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PSC123's avatar
PSC123
Aspirant
Jan 08, 2017

ReadyNAS RN3138 Surveillance License - Error code:268435460

Hi, I've just installed ReadyNAS Surveillance on my RN3138, and when trying to activate the licence I receive the following Error Code after entering my S/N. Error code:268435460

 

Anyone any ideas on what to do?  Google and NetGear pages dont offer much in the way of help.

 

Thanks.

8 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Which firmware are you running?

    Which version of the app do you have installed?

    Do you have any other apps installed?

  • Hi,

    I have a RN3138 running FW 6.6.0 with RN Surveillance v 1.4.3-15 installed.

    I am also running AV, Plex MS, SickRage (not running) and Transmission for RN.

    Thanks
  • I also have NIC's configured in an active/backup pair with Eth1 as the primary and Eth0 as the backup.
      • PSC123's avatar
        PSC123
        Aspirant

        Hi, Ive updated to ReadyNAS OS 6.6.1 and the issue persists.

         

        I have also uninstalled and reinstalled Surveilance, but again, no joy.

  • Hi, I've just installed ReadyNAS Surveillance on my RN3138, and when trying to activate the licence I receive the following Error Code after entering my S/N. Error code:268435460

     

    You should enter license number and not S/N

     

  • Hi, thanks. Do you know if the RN3138 comes with a single camera license or do I need to purchase one?
    • sotrack's avatar
      sotrack
      Luminary

      Hi, rn3138 is Intel based NAS. It hasn't got single license, ARM based NAS has one. You should purchase license.

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