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Forum Discussion
readynas RND2210 duo V2 failed drive
hi, we had a power failure and when I turned the NAS drive back on, it booted up but disk 2 green light was flashing rapidly. RAIDar 6.3.0 could see the drive but would not open it. Status: Quota check. Firmware is blank. I thought it was a NAS drive failure so I bought a new WD 1TB drive (red) and inserted it. Blue light is still slow flash and the disk 2 green light continues flashing rapidly. Can hear the disck occassionally writting but no light for that showing. Not sure what to do Please tell me how to fix this
8 Replies
Hello RobertA53,
Please check if you can download the logs from the Raidar and kindly provide us a copy, you may use file sharing website like wikisend and just PM the download link. If there is no option to download the logs and still the NAS is not responding I think the next best option would be seek assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community TeamIm sorry for the slow reply. Im not able to access the log throughRaidar to pass on the information you requested. The info on screen says its a corruped root. This is after restarting the NAS drive with only the new single drive inplace
Hello RobertA53,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community TeamWhat RAID configuration were the drives in? You say you bought a 1TB. I assume, then, that the old drives are 1TB or smaller. Otherwise, it's not going to work.
It sounds like you have two corrupt drives. One may be bad. Have you tried booting with "skip volume check"?
You may want to try booting with just the new drive in the unit. If it then goes through a normal install process, power down and switch the drive to the other slot. If everything is working without regard to slot, the chassis is fine. You should also test the old drives with the manufacturer's tools (and Seatools works pretty well for drives where the manufacturer has not provided one). Which of these actions you do first isn't important.
thanks for your suggestions. Your right I have 1TB drives. I tried to reboot with a reset but that also failed. not sure what to do now. welcome your thoughts, thanks
sorry forgot to say I cant access the Admin function. Rebooted with 2 drives and now says status is quota check. Also forgot to mention I use a mac so the WD repair software wont work :(
Did you try reboot with skip volume check?
- Many thanks. I'm away at the moment and will check on my return. Really appreciate your support
Regards Robert
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