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homeric's avatar
homeric
Aspirant
Aug 03, 2021
Solved

ReadyNAS Ultra 4 hangs on booting

My Ultra 4 now hangs at the "Booting..." message when I try to start it up normally.   Previously, disk 4 had failed, and I tried replacing it with one with matching specs (WD Red 3 TB). The new di...
  • StephenB's avatar
    Aug 04, 2021

    homeric wrote:

     

    Previously, disk 4 had failed, and I tried replacing it with one with matching specs (WD Red 3 TB).

     The WD30EFAX?  or the WD30EFRX? The EFAX is an SMR drive, so I'd recommend exchanging it for the EFRX.

     


    homeric wrote:

     

    Then the unit became unresponsive. I had requested a download of all the log files just before that. Not sure why that would be fatal, but it did seem to be cause and effect.

     

    I've tried running the disk test from the boot menu. All three existing disks tested successfully. The unit shows up in RAIDar 6.5 with check marks next to the disks. I haven't tried pulling the disks and testing them separately.

     


    Did you try booting it up w/o the new disk (skipping the file system check)?

     

    If that still doesn't work, you could try entering these commands in tech support mode:

    start_raid.sh
    mount /dev/md0 /sysroot
    mount --bind /proc /sysroot/proc
    mount --bind /dev /sysroot/dev
    mount --bind /dev/pts /sysroot/dev/pts
    mount --bind /sys /sysoot/sys
    chroot /sysroot /bin/bash
    vgscan
    vgchange -a y
    mount -o ro /dev/c/c /c

    If all this works, the data volume should be mounted as read only.

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