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Kakik5280's avatar
Kakik5280
Aspirant
Nov 17, 2015
Solved

ReadyNAS Ultra 2 boot problem

Hello there,

 

I've bought a ReadyNAS Ultra2 3 years ago and I didn't have any problem with it until now.

 

It don't boot anymore.

I'll try to explain clearly.

 

I can power it on, fan seems to be functionnal, the Power led is Blue and I wait for a while.

Then the Activity led and both Disk 1 and Disk 2 led are lit. But I cannot access the share.

RAIDAr tell me there is no NETGEAR hardware on my networK.

 

Then, I'm not able to access my data anymore.

 

Since my drive are in RAID 1, I've tried to plug only one HDD, restart the NAS and after the boot process only the Drive LED, corresponding to the HDD I Plugged, is lit. But still have no access and not visible on RAIDAr.

I've tried with the other HDD on the other slot, the right LED is lit but still no access.a

 

I've seen on manual how to do a factory reset or OS reinstall.

But I don't want to loose my data. Could you help me to retrieve my data befor doing these steps ?

  • Hello JennC,

     

    Thanks for the answer but I got the data using Linux Reader.

    Therefore I've tried to format the 2 drives with the Default factory boot mode but it was running for more than 24 hours and never finished.

     

    I tried to format drive into my computer with windows disk manager and I succeed.

     

    I assume the HDD are ok and the NAS should be dead.

     

    Thanks for your time.

6 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    If you start up the NAS with no disks installed, does RAIDar see it?  If not, you have a more basic hardware problem (perhaps a bad NIC) and the OS reinstall wouldn't help.

     

    Check your warranty status right away - the ultra warranty is 3 years, and if you are lucky you might have a few weeks left.

      • Kakik5280's avatar
        Kakik5280
        Aspirant

        I put one of the hard drive to my computer with a SATA to USB adapter and I manage to read data using linux reader.

        Then I'm backuping the data to another place before going further. 

         

        I will try the NAS with no disk at all to see if it will be vsible.

         

         

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