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ReadyNAS Ultra 6 - Disk issue
Hello everyone, I hope someone can help me with the following problem(s). 1. We have a (old) ReadyNAS Ultra 6 The company bought 6 new disks - (6 x WD-gold each 6TB) https://www.coolblue.nl...
Hi,
Thanks for your reply.
I'm not sure which version it has.
I did update and restarted the NAS before I took the old disks out.
Yes, I did shutdown the NAS and removed the old disks and put the new disks in.
After a few attempts of restarting and trying, still nothing (The RAIDar showed the message: corrupt root).
And the NAS showed me the err: could not mount root raid d.
Then I tried the OS restart on the NAS but that didn't work So I did the factory reset.
On the RAIDar it showed that I could start the setup, so I did.
- I checked both options: X-RAID2 and also the sub option (use an additional disk) (image 1)
- Then it showed me that the volume is about to be created (image 2)
After a few seconds it did nothing, so I checked the NAS and I saw the following error: RAID creation failed (image 3).
Maybe I could do the factory reset again but this time without the sub option: use an additional disk.
So if I understand, I need to check each (new) WD drives and delete the partitions and run the program.
I will try these things first:
- factory reset without the sub option
- Add just one disk and test it. But what do you mean switch it to the next bay?
- Check each (new) drive and delete partitions.
Is there another option to update the firmware other than update it via admin page or cloud?
I did find this: https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
But on another page it says, don't use it for re-install or non-chassis issues
https://kb.netgear.com/30267/RAIDiator-4-2-USB-Recovery-Tool
~D-coco
image 1image 2
As an FYI, 4.2.x firmware does have some limitations related to volume size. Since you are starting over, it would be worth considering converting the NAS to run OS 6 firmware. As Sandshark says, Netgear doesn't support OS 6 running on legacy NAS. But many folks have down the conversion, and most have found it works out well. We can give you more info on this if you like.
D-coco wrote:
- Add just one disk and test it. But what do you mean switch it to the next bay?
- Do the initial install with just one disk in bay 1.
- After you confirm that is working, power down the NAS and move the disk to bay 2. Boot up, and confirm it works.
- Power down again and move the disk to bay 3. Repeat until all slots are tested.
D-coco wrote:
Is there another option to update the firmware other than update it via admin page or cloud?
I did find this: https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
But on another page it says, don't use it for re-install or non-chassis issues
https://kb.netgear.com/30267/RAIDiator-4-2-USB-Recovery-Tool
Be careful here. Your NAS is running 4.2 firmware. Your first link is for OS-6 systems (which run 6.x firmware). So it doesn't apply to your NAS. Other KB articles are specific to 4.1 or 5.3 firmware.
But the general answer to your question is that you should be installing the firmware from the admin page (https://nas-ip-address/admin). If you like, you can put your old disks back into the system, power it up, and then do the update. The update is applied to the NAS flash and also to the OS installed on the hard drives.
If you don't want to use the "check for update" button on the remote update page, you can download the firmware from https://kb.netgear.com/000038793/RAIDiator-x86-Version-4-2-31. You extract it from the zip file, and upload it to the NAS on the local update page.
Hello,
Thanks for your reply.
I will try the recommended solutions as soon as I can.
--
Just had one more question about the old disks that we have.
I took them out of the NAS and I forgot to number them
I read that you just can't put them back in the NAS in the wrong order, is this correct?
How can I find out what the disk order was ?
~D-coco
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