NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

RPB123's avatar
RPB123
Aspirant
Jun 06, 2020

ReadyNas Unknown Users e.g Guest

Hi All,

Looking at the logs for our ReadyNas we appear to have logins from ‘guest’ - what does this mean?

I see there is a ‘guest’ tick box for access to some of the folders. However, there is no ‘guest’ option under the user lis.

There are also some other users called ‘Scan’ and ‘System’ what are these and are either required?

4 Replies

    • RPB123's avatar
      RPB123
      Aspirant

      Hi,

       

      Its a ReadyNas 312

       

      Firmware is 6.10.3

      • Sandshark's avatar
        Sandshark
        Sensei

        Guest is a non-removable user, so you don't see it in the GUI.  You can see all the users, including several internal users (that you should not mess with) in the /etc/passwd file, either via SSH or in the downloaded configuration file.  If somebody else has access to the NAS, they may be using guest credentials without really realizing it.  Otherwise, you have a problem and your NAS may be compromised.

         

        I have disabled guest access on all shares, even though i beklieve my NAS is secure..  Windows doesn't really work well with guest credentials, anyway,

         

        Scan and System are not normal default users.  Unless somebody else set the NAS up for you and added them for some reason, or an app added them (for what purpose, I cannot say -- that would be unusual), then you have a problem.


  • RPB123 wrote:

    Looking at the logs for our ReadyNas we appear to have logins from ‘guest’ - what does this mean?


    It means that some devices are accessing the NAS without using credentials.

     

    You can of course deny guest access if you want, and then create credentials for those users (or force them to apply the credentials they already have).

     


    RPB123 wrote:


    There are also some other users called ‘Scan’ and ‘System’ what are these and are either required?

    What apps do you have running on the NAS?  Is file indexing enabled?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More