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Forum Discussion

rickywray2's avatar
rickywray2
Aspirant
Apr 19, 2020

ReadyNAS VPN Disconnected

Hi, ReadyNAS 204 that has worked fine for years with my old laptop. Got a new MBP and installed the ReadyCloud client app v1.7 and signed in using my ReadyCloud user/pass. All fine. Finds the NAS, b...
JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Apr 25, 2020

Hi rickywray2,

 

Welcome to the Community!

 

May I know the version of the macOS?

 

Have you also tried un-installing then re-installing the app?

 

Also, if you have any security software on the computer, can you try disabling that, then check if you will still get the same issue?

 

Regards,

  • rickywray2's avatar
    rickywray2
    Aspirant
    Apr 30, 2020

    Thanks. Catalina 10.15.4. Yes reinstalled once. no difference. Yes I have SEP (Symantec Endpoint Protection) enabled, however this was true fot the last MBP I had that worked fine. It is locked by my company and I cannot turn it off. 

     

    Any other ideas?

    Regards

    Richard

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