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Forum Discussion
Reallocated Sector Count - Best Practices
I've got a set of 6 Seagate ST3500514NS 500GB - each drive seems to pick up an additional reallocated sector every week or two. Some of them are up to around ~30 reallocated sectors at this point. ...
Seagate certainly would rather not replace drives...
You can return drives even if you can't run Seatools, and there are some manual failure codes you can enter. Seagate reserves the right to return your original drive if they think it has not really failed - though they have never done it to me.
Personally I wouldn't RMA a drive for 30 sectors, though I think Netgear's threshold of 50 sectors is reasonable. What is scary here is that the counts are increasing. Though perhaps the RMA is not really the question. The more important one is whether you can trust your production data on these drives.
Have you also looked at pending sectors? It makes sense to sum pending+reallocated - since pending counts are incremented on failed reads, reallocated sectors are failed rights.
You can return drives even if you can't run Seatools, and there are some manual failure codes you can enter. Seagate reserves the right to return your original drive if they think it has not really failed - though they have never done it to me.
Personally I wouldn't RMA a drive for 30 sectors, though I think Netgear's threshold of 50 sectors is reasonable. What is scary here is that the counts are increasing. Though perhaps the RMA is not really the question. The more important one is whether you can trust your production data on these drives.
Have you also looked at pending sectors? It makes sense to sum pending+reallocated - since pending counts are incremented on failed reads, reallocated sectors are failed rights.
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