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Forum Discussion
Reallocated sector count continues to climb
I have (3) 24TB 3200's with 4.2.8 firmware. Now 6 months old. From the first day of use, reallocated sector count on one disk has been growing. 24 in the first week of use, then a few each month w...
arbar wrote:
At what point does one declare the drive failed?
If the disk fails really badly the NAS will let you know, but it could already be bad enough to get a replacement (depends whether it passes the manufacturer's tests or not).
arbar wrote:
How does one request a warranty replacement?
You can power down, remove the disk, put it in a PC and check the disk using vendor tools.
If you run the NAS while the disk is out of it and it comes up as OK and you wish to continue using it you will need to hot-add it (add it while the NAS is on). It will be wiped and re-added to the array.
Desktop x86 ReadyNAS have a "Test Disks" boot option as of 4.2.9. I don't know if the rackmount ReadyNAS have a "Test Disks" boot option.
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