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Forum Discussion
Recent firmware and login changes
Hi Guys,
following the recent changes including firmware upgrade to 6.50, I have found a number of problems which I dont know how to resolve.
I no longer seem to be able logon or find or setup the existing NAS using Chrome.
I can see it in Explorer 10 but when I go to either the signin page or setup new Ready Nas the screen just stops.
Also the Readycloud app on my iPhone 5 using 9.3.2 no longer works either.
Problem with not being able to use Chrome is I cant drag and drop files to the NAS anymore.
Any suggestions?
I am running Windows 10 64bit and everything was working fine until the very recent changes.
Bob Ebel
Adelaide SA Australia
5 Replies
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Bob
I was having the same problems; I had received an email from Netgear asking me to verify my account on my IPhone but on hitting the "Confirm" the email sent me to a page that never loaded. I just forwarded that Netgear email to my desktop opened it and hit "Confirm" and then everything started working fine. See if this might be you issue also; you need to confirm your acount by the Netgear email before the Readycloud will work.
I am hhaving the same issues with Windows 10 64 bit version after having updated to version 6.5 on the ReadyNas units.
Also the IPhone APP no longer works.
I can sign on to MyNetgear site with the same password and email (user account) but the IPhone App will not accept those.
When you upgrade your iOS app to 1.5.7, we changed the field to e-mail, but it might have kept your username field from your old iOS app. I just want to confirm that you replaced the username with the e-mail address after upgrading ReadyCLOUD to a NETGEAR account, and used that same credential?
You probably have a browser cache problem. If not, use RAIDar 6 to find your NAS and run Diagnostics against it.
Chrome is working for me (both win10 and win7)
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