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Forum Discussion
Remote access saga
When netgear support need telnet access to a device inside a private network, they should be able to inform the customer of which IP address they will be connecting from. It's not a big demand: I'm t...
Given how corporate networks are setup, and engineers being in different parts of the world, it may actually be extremely difficult for Netgear support to give you the specific IP address they will use. The L2 engineer probably doesn't know who will pick up the case so suggesting they call and find out the info you request hits an immediate hurdle.
As you are already willing trusting an unknown Netgear employee to access your NAS, as a compromise, perhaps you could limit access to the Netgear.com domain? That should contain the source IP
As you are already willing trusting an unknown Netgear employee to access your NAS, as a compromise, perhaps you could limit access to the Netgear.com domain? That should contain the source IP
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