NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
wastedyouth1
Nov 18, 2012Aspirant
Repeating GPF
Hi I was wondering if anyone could advise on the cause of the GPF's I'm seeing in the syslog of my ReadyNas Pro. These happen once a week at least an normally result in my having to powercycle the...
Andlier
Dec 10, 2012Tutor
I have the same issues with my readynas ultra 6 device:
I have already been in contact with support about this, they adviced me to do a factory reset, which I did. But the problem reappeared after about two months. I also have a readynas pro 2 which had the same problem, but that box has been fine after I did a factory reset a couple of months ago. The problems seemed to start for me when I updated to 4.2.22. I'm running the memory test now, plan to run it at least one week, no errors yet after 20 hours.
Dec 9 23:31:06 AndersNAS kernel: general protection fault: 0000 [#1] SMP
Dec 9 23:31:06 AndersNAS kernel: last sysfs file: /sys/devices/virtual/block/md2/md/sync_action
Dec 9 23:31:06 AndersNAS kernel: CPU 1
Dec 9 23:31:06 AndersNAS kernel: Modules linked in: pvgpio nv6lcd nv6vpd(P)
Dec 9 23:31:06 AndersNAS kernel:
Dec 9 23:31:06 AndersNAS kernel: Pid: 14828, comm: sleep Tainted: P 2.6.37.6.RNx86_64.2.4 #1 /
Dec 9 23:31:06 AndersNAS kernel: RIP: 0010:[<ffffffff880ac8c7>] [<ffffffff880ac8c7>] filp_close+0x17/0x90
Dec 9 23:31:06 AndersNAS kernel: RSP: 0000:ffff880038e8bf28 EFLAGS: 00010286
Dec 9 23:31:06 AndersNAS kernel: RAX: fffffffffffffffd RBX: fc985e97ea331f00 RCX: 0000000000000001
Dec 9 23:31:06 AndersNAS kernel: RDX: 0000000000000000 RSI: ffff880039114580 RDI: fc985e97ea331f00
Dec 9 23:31:06 AndersNAS kernel: RBP: ffff880038e8bf48 R08: 0000000000000001 R09: 00000000ffb35190
Dec 9 23:31:06 AndersNAS kernel: R10: ffff880038e8a000 R11: 0000000000000000 R12: ffff880039114600
Dec 9 23:31:06 AndersNAS kernel: R13: 0000000000000001 R14: fc985e97ea331f00 R15: 0000000000000000
Dec 9 23:31:06 AndersNAS kernel: FS: 0000000000000000(0000) GS:ffff88003f280000(0063) knlGS:00000000f75b78c0
Dec 9 23:31:06 AndersNAS kernel: CS: 0010 DS: 002b ES: 002b CR0: 000000008005003b
Dec 9 23:31:06 AndersNAS kernel: CR2: 00000000f761e5d0 CR3: 000000003d87e000 CR4: 00000000000006e0
Dec 9 23:31:06 AndersNAS kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Dec 9 23:31:06 AndersNAS kernel: DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
Dec 9 23:31:06 AndersNAS kernel: Process sleep (pid: 14828, threadinfo ffff880038e8a000, task ffff88003d9638e0)
Dec 9 23:31:06 AndersNAS kernel: Stack:
Dec 9 23:31:06 AndersNAS kernel: 0000000000000000 ffff880039114580 ffff880039114600 0000000000000001
Dec 9 23:31:06 AndersNAS kernel: ffff880038e8bf78 ffffffff880adae4 0000000000000001 0000000000000000
Dec 9 23:31:06 AndersNAS kernel: 0000000000000000 0000000000000000 00000000ffb35190 ffffffff88024c53
Dec 9 23:31:06 AndersNAS kernel: Call Trace:
Dec 9 23:31:06 AndersNAS kernel: [<ffffffff880adae4>] sys_close+0xa4/0x100
Dec 9 23:31:06 AndersNAS kernel: [<ffffffff88024c53>] ia32_sysret+0x0/0x5
Dec 9 23:31:06 AndersNAS kernel: Code: 83 80 00 00 00 48 8b 1c 24 4c 8b 64 24 08 c9 c3 66 66 66 90 55 48 89 e5 48 83 ec 20 48 89 5d e8 4c 89 65 f0 48 89 fb 4c 89 6d f8 <48> 8b 47 30 49 89 f4 48 85 c0 74 52 48 8b 47 20 48 85 c0 74 44
Dec 9 23:31:06 AndersNAS kernel: RIP [<ffffffff880ac8c7>] filp_close+0x17/0x90
Dec 9 23:31:06 AndersNAS kernel: RSP <ffff880038e8bf28>
Dec 9 23:31:06 AndersNAS kernel: ---[ end trace 739a60f4dab3e474 ]---
Dec 9 23:31:08 AndersNAS kernel: general protection fault: 0000 [#2] SMP
Dec 9 23:31:08 AndersNAS kernel: last sysfs file: /sys/devices/virtual/block/md2/md/sync_action
Dec 9 23:31:08 AndersNAS kernel: CPU 3
Dec 9 23:31:08 AndersNAS kernel: Modules linked in: pvgpio nv6lcd nv6vpd(P)
Dec 9 23:31:08 AndersNAS kernel:
Dec 9 23:31:08 AndersNAS kernel: Pid: 14828, comm: sleep Tainted: P D 2.6.37.6.RNx86_64.2.4 #1 /
Dec 9 23:31:08 AndersNAS kernel: RIP: 0010:[<ffffffff880ac8c7>] [<ffffffff880ac8c7>] filp_close+0x17/0x90
Dec 9 23:31:09 AndersNAS kernel: RSP: 0000:ffff880038e8bcd8 EFLAGS: 00010286
Dec 9 23:31:09 AndersNAS kernel: RAX: ffff880001509818 RBX: fc98020004060008 RCX: 0000000000000000
Dec 9 23:31:09 AndersNAS kernel: RDX: 0000000000000000 RSI: ffff880039114580 RDI: fc98020004060008
Dec 9 23:31:09 AndersNAS kernel: RBP: ffff880038e8bcf8 R08: ffff880038e8a000 R09: 0000000000000001
Dec 9 23:31:09 AndersNAS kernel: R10: 0000000000000000 R11: 0000000000000000 R12: ffff880039114580
Dec 9 23:31:09 AndersNAS kernel: R13: 0000000000000000 R14: ffff8800316ac600 R15: 0000000000000018
Dec 9 23:31:09 AndersNAS kernel: FS: 0000000000000000(0000) GS:ffff88003f380000(0000) knlGS:0000000000000000
Dec 9 23:31:09 AndersNAS kernel: CS: 0010 DS: 002b ES: 002b CR0: 000000008005003b
Dec 9 23:31:09 AndersNAS kernel: CR2: 00000000567b602c CR3: 000000003167b000 CR4: 00000000000006e0
Dec 9 23:31:09 AndersNAS kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Dec 9 23:31:09 AndersNAS kernel: DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
Dec 9 23:31:09 AndersNAS kernel: Process sleep (pid: 14828, threadinfo ffff880038e8a000, task ffff88003d9638e0)
Dec 9 23:31:09 AndersNAS kernel: Stack:
Dec 9 23:31:09 AndersNAS kernel: ffff88003d3ac380 0000000000000039 ffff880039114580 0000000000000000
Dec 9 23:31:09 AndersNAS kernel: ffff880038e8bd38 ffffffff88036843 0000000000000000 ffff88003d9638e0
Dec 9 23:31:09 AndersNAS kernel: ffff880039114580 ffff88003d9638e0 0000000000000071 ffff88003930a1c0
Dec 9 23:31:09 AndersNAS kernel: Call Trace:
Dec 9 23:31:09 AndersNAS kernel: [<ffffffff88036843>] put_files_struct+0xc3/0xd0
Dec 9 23:31:09 AndersNAS kernel: [<ffffffff88036895>] exit_files+0x45/0x50
Dec 9 23:31:09 AndersNAS kernel: [<ffffffff88037a20>] do_exit+0x190/0x770
Dec 9 23:31:09 AndersNAS kernel: [<ffffffff88002bce>] ? apic_timer_interrupt+0xe/0x20
Dec 9 23:31:09 AndersNAS kernel: [<ffffffff88035fd0>] ? kmsg_dump+0x110/0x160
Dec 9 23:31:09 AndersNAS kernel: [<ffffffff88006506>] oops_end+0xa6/0xb0
Dec 9 23:31:09 AndersNAS kernel: [<ffffffff88006606>] die+0x56/0x90
Dec 9 23:31:09 AndersNAS kernel: [<ffffffff880040f2>] do_general_protection+0x152/0x160
Dec 9 23:31:09 AndersNAS kernel: [<ffffffff885b48ef>] general_protection+0x1f/0x30
Dec 9 23:31:09 AndersNAS kernel: [<ffffffff880ac8c7>] ? filp_close+0x17/0x90
Dec 9 23:31:09 AndersNAS kernel: [<ffffffff880adae4>] sys_close+0xa4/0x100
Dec 9 23:31:09 AndersNAS kernel: [<ffffffff88024c53>] ia32_sysret+0x0/0x5
Dec 9 23:31:09 AndersNAS kernel: Code: 83 80 00 00 00 48 8b 1c 24 4c 8b 64 24 08 c9 c3 66 66 66 90 55 48 89 e5 48 83 ec 20 48 89 5d e8 4c 89 65 f0 48 89 fb 4c 89 6d f8 <48> 8b 47 30 49 89 f4 48 85 c0 74 52 48 8b 47 20 48 85 c0 74 44
Dec 9 23:31:09 AndersNAS kernel: RIP [<ffffffff880ac8c7>] filp_close+0x17/0x90
Dec 9 23:31:09 AndersNAS kernel: RSP <ffff880038e8bcd8>
Dec 9 23:31:09 AndersNAS kernel: ---[ end trace 739a60f4dab3e475 ]---
Dec 9 23:31:09 AndersNAS kernel: Fixing recursive fault but reboot is needed!
I have already been in contact with support about this, they adviced me to do a factory reset, which I did. But the problem reappeared after about two months. I also have a readynas pro 2 which had the same problem, but that box has been fine after I did a factory reset a couple of months ago. The problems seemed to start for me when I updated to 4.2.22. I'm running the memory test now, plan to run it at least one week, no errors yet after 20 hours.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!