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Forum Discussion
resinch a dieing disk or add new disk & resinch?
Apologies again. I posted the same message in the "Test" board, and got complete unnoticed / unseen. As it is rather urgent, I am re-posting it here, where I hope it will be seen. I could not find a b...
yep, I saw that the Acronis Disk Monitor which is installed last week or so, is reporting SMART.
The NAS log never reported anything regarding SMART: just a "one line", here it is :
Mon May 19 07:42:48 PDT 2014
Disk failure detected.
OMG
Same again, another disk failure
Fri Jun 20 00:03:01 PDT 2014
Disk failure detected.
This time is HD3
Disk 3 ST3000DM001-1CH166 2794 GB (28 °C / 82 °F, Write-cache On). Status: Spare inactive
Note that the SMART info box comes out empty (presumably because the disk is inactive).
Is this all what is kept in the logs? is there a more comprehensive log kept somewhere alse, or accessible in another way that I don't know?
The NAS is still on, btw. And come to think of it, last night the NAS fan was quite noisy, I looked at it and I think that it was resynching, and yes the HD3 led was flashing, but my head was into another pc (I was disconnecting HD1 after the testing, and one drive is not seen at boot-up).
Last time around I switched NAS off. What should I do? Should I switch it off before removing tray3 ? (I know that it says "inactive", but may stilll be powered..??)
Incidentally, I thought that NAS is supposed to send you a mail to warn you of faults, and my recollection is that I tested it and it was working..... :(
Below are the comments to your reply which I wrote earlier, before thinking of adding the warning line from NAS and discovering the new fault; they are not as important in view of the new fault, but they are still relevant with regards of diagnostic software
Thankfully (or is that the case ?) SMART is not reporting any issues, nor it did in the case of my HD1, no triggers, nothing (well I had a SMART issue loooooong ago and MAXTOR sent me a new disk before the old one failed, but this is the time when a 40Gb disk on a PC was HUGE, and the HDs carried a 80000h or 5y guarantee, or something like that).
regarding the failure thresholds - you must have other diags which allow to do so (or maybe you wrote them yourself). I would be more than happy to do the same to be on the safe side, but I don't have such tools, nor I know where to get it.... the view so far was that, if the disk passed the vendor diags, than it should be considered OK, so I never researched any more: there are other HD tools which seem to do all sort of magic on HDs, but I do not know which one is reliable and which one is not. Expecially after using Victoria, which seemed to produce different results depending if the software was installed on the pc, or it was run off a "miniXP" loaded from a CD (which may have different disk controller drivers -? ).
btw, is it better to upgrade the firmware now, before hot-inserting the newly cleaned HD1 in bay4, or viceversa? Or it is immaterial?
The NAS log never reported anything regarding SMART: just a "one line", here it is :
Mon May 19 07:42:48 PDT 2014
Disk failure detected.
OMG
Same again, another disk failure
Fri Jun 20 00:03:01 PDT 2014
Disk failure detected.
This time is HD3
Disk 3 ST3000DM001-1CH166 2794 GB (28 °C / 82 °F, Write-cache On). Status: Spare inactive
Note that the SMART info box comes out empty (presumably because the disk is inactive).
Is this all what is kept in the logs? is there a more comprehensive log kept somewhere alse, or accessible in another way that I don't know?
The NAS is still on, btw. And come to think of it, last night the NAS fan was quite noisy, I looked at it and I think that it was resynching, and yes the HD3 led was flashing, but my head was into another pc (I was disconnecting HD1 after the testing, and one drive is not seen at boot-up).
Last time around I switched NAS off. What should I do? Should I switch it off before removing tray3 ? (I know that it says "inactive", but may stilll be powered..??)
Incidentally, I thought that NAS is supposed to send you a mail to warn you of faults, and my recollection is that I tested it and it was working..... :(
Below are the comments to your reply which I wrote earlier, before thinking of adding the warning line from NAS and discovering the new fault; they are not as important in view of the new fault, but they are still relevant with regards of diagnostic software
Thankfully (or is that the case ?) SMART is not reporting any issues, nor it did in the case of my HD1, no triggers, nothing (well I had a SMART issue loooooong ago and MAXTOR sent me a new disk before the old one failed, but this is the time when a 40Gb disk on a PC was HUGE, and the HDs carried a 80000h or 5y guarantee, or something like that).
regarding the failure thresholds - you must have other diags which allow to do so (or maybe you wrote them yourself). I would be more than happy to do the same to be on the safe side, but I don't have such tools, nor I know where to get it.... the view so far was that, if the disk passed the vendor diags, than it should be considered OK, so I never researched any more: there are other HD tools which seem to do all sort of magic on HDs, but I do not know which one is reliable and which one is not. Expecially after using Victoria, which seemed to produce different results depending if the software was installed on the pc, or it was run off a "miniXP" loaded from a CD (which may have different disk controller drivers -? ).
btw, is it better to upgrade the firmware now, before hot-inserting the newly cleaned HD1 in bay4, or viceversa? Or it is immaterial?
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