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Forum Discussion
resinch a dieing disk or add new disk & resinch?
Apologies again. I posted the same message in the "Test" board, and got complete unnoticed / unseen. As it is rather urgent, I am re-posting it here, where I hope it will be seen. I could not find a b...
my NAS is ~2years old, so it should be under warranty. But I am in the UK, so shipping could be an issue, which is why I think at it as my last port of call.
bad news for the 104, if it happens to be faulty. Surely it was troublesome, we were calling support two hours after installation
I hear you regarding "NAS grade" HDs, I might have learnt my lesson there
Still, with one HD just reformatted, ready in my hand and a "failed" one inactive inside NAS with a non-redundant X-RAID, I think that the first thing to do is to
a) unpower NAS
b) remove HD3 (now faulty) from bay3
c) repower NAS
d) hot-insert HD1 in bay3, hence calling for a resynch
e) while HD1 re-synch, run diagnostics on failed HD3 and take appropriate steps depending form the results, but most likely end up performing another full ERASE with Seatools.
meanwhile contact NETGEAR support, as well as investigate warranty claims towards Seagate regarding HD3 (note that HD1 did NOT fail the Seagate SeaTools diagnostics, so they would have been under no obbligation - it did not matter anyway as it was out of warranty).
I assume that the firmware update form 5.3.9 to 5.3.10 can wait after re-synching has finished.
Any thoughts on these actions?
Thanks again for all your time, berillio
bad news for the 104, if it happens to be faulty. Surely it was troublesome, we were calling support two hours after installation
I hear you regarding "NAS grade" HDs, I might have learnt my lesson there
Still, with one HD just reformatted, ready in my hand and a "failed" one inactive inside NAS with a non-redundant X-RAID, I think that the first thing to do is to
a) unpower NAS
b) remove HD3 (now faulty) from bay3
c) repower NAS
d) hot-insert HD1 in bay3, hence calling for a resynch
e) while HD1 re-synch, run diagnostics on failed HD3 and take appropriate steps depending form the results, but most likely end up performing another full ERASE with Seatools.
meanwhile contact NETGEAR support, as well as investigate warranty claims towards Seagate regarding HD3 (note that HD1 did NOT fail the Seagate SeaTools diagnostics, so they would have been under no obbligation - it did not matter anyway as it was out of warranty).
I assume that the firmware update form 5.3.9 to 5.3.10 can wait after re-synching has finished.
Any thoughts on these actions?
Thanks again for all your time, berillio
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