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dobbsy's avatar
dobbsy
Aspirant
Mar 07, 2016

RN102 Power Light Flashing and unable to acess

Hi Everyone,

 

Recently my nas has starting acting up. When the NAS starts up from its scheduled time, the power light flashes all the time and I’m unable to log into it from the cloud or via Raidar, seems the only way to get access is to switch off by pulling the power out and back in. I’ve checked the logs no warnings just the system starting up etc.

 

Any Ideas ?

 

 

Thanks

 

Log below: 

 

Sun Mar 6 2016 18:14:31
System: ReadyNASOS background service started.
Sat Mar 5 2016 3:00:01
System: The system is shutting down.
Sat Mar 5 2016 0:18:51
snapshot: Smart Snapshot successfully deleted snapshot 2016_01_09__00_00_43 from share or LUN Videos.
Sat Mar 5 2016 0:00:11
Miscellaneous: Snapshot c_1457136010 was successfully created for share or LUN Videos.
Fri Mar 4 2016 21:35:26
System: Antivirus scanner definition file was updated to 201603041949.
Fri Mar 4 2016 21:18:21
System: ReadyNASOS background service started.
Fri Mar 4 2016 21:18:00
System: ReadyNASOS service or process was restarted.
Fri Mar 4 2016 20:51:33
System: Antivirus scanner definition file was updated to 201603041849.
Fri Mar 4 2016 20:35:14
System: ReadyNASOS background service started.
Thu Mar 3 2016 3:00:08
System: The system is shutting down.
Wed Mar 2 2016 17:17:47
System: Antivirus scanner definition file was updated to 201603021509.
Wed Mar 2 2016 17:01:47
System: ReadyNASOS background service started.
Wed Mar 2 2016 3:00:13
System: The system is shutting down.
Tue Mar 1 2016 19:07:17
System: Antivirus scanner definition file was updated to 201603011713.
Tue Mar 1 2016 18:51:46
System: ReadyNASOS background service started.
Tue Mar 1 2016 18:47:51
System: The system is shutting down.
Tue Mar 1 2016 17:33:40
System: Antivirus scanner definition file was updated to 201603011426.
Tue Mar 1 2016 17:01:44
System: ReadyNASOS background service started.
Tue Mar 1 2016 3:00:05
System: The system is shutting down.
Mon Feb 29 2016 14:45:36
System: Antivirus scanner definition file was updated to 201602291314.
Mon Feb 29 2016 14:30:16
System: ReadyNASOS background service started.
Mon Feb 29 2016 3:00:05
System: The system is shutting down.
Sun Feb 28 2016 20:49:50
System: Antivirus scanner definition file was updated to 201602281845.
Sun Feb 28 2016 20:32:59
System: ReadyNASOS background service started.
Sun Feb 28 2016 20:30:45
System: The system is rebooting.
Sun Feb 28 2016 10:30:34
System: Antivirus scanner definition file was updated to 201602280857.

4 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    If you are running 6.4.1 or 6.4.2, then the first thing to do is disable the antivirus service (system->settings).  There is a known issue there that is crippling performance.

    • dobbsy's avatar
      dobbsy
      Aspirant

      Will try that first,

       

      Do you need to have an antivirus program installed on them ?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        dobbsy wrote:

         

        Do you need to have an antivirus program installed on them ?


        No.  Just log into the web ui, and go to system->settings.  If the AntiVirus service button has a green stripe it is enabled.  Click on it to disable it.

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