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Forum Discussion
RN102 will not update firmware
Looking for some help if possible, I bought an old readynas rn102 on fir.ware 6.0.4 and it refuses to update when I click check for update it finds an update for 6.2.4 but fails with 6001010060 and I also dow loads the firmware from netgear download page and that says unrecognized server error.
I'm not sure what else I can try so hopefully someone can point me in the right direction.
Thank you
I'm not sure what else I can try so hopefully someone can point me in the right direction.
Thank you
3 Replies
Hi Dominicf,
Welcome to the Community!
Have you tried downloading 6.2.5 from our support website? If yes, did you get the same error message?
You can also try using a different web browser and see if you will be able to download the firmware.
Regards,
Usually, the "unrecognized server error" can be ignored and an update will occur anyway on reboot. I don't recall which version that was finally fixed in, but it's well after where you are.
Hopefully, you've already noted this, but do not update to anythng beyond 6.2.5 on your NAS at this point. The release notes on later versions clearly warn (for good reason) to update to 6.2.5 before moving higher on a 102 or 104.
Sandshark wrote:
Usually, the "unrecognized server error" can be ignored and an update will occur anyway on reboot. I don't recall which version that was finally fixed in, but it's well after where you are.
I think the unrecognized server stuff happened a bit after 6.2.5, but it's been a long time and that might not be right.
Still, rebooting is the first thing to try. Then perhaps try again, using the image from here: https://kb.netgear.com/29498/ReadyNAS-OS-Version-6-2-5-RN102-RN104-Only Don't install the zip file - unzip it and install the actual binary image.
If that still fails, then try a USB recovery using 6.2.5 as the image. https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system#Manual_creation_for_ARM_systems
Older USB drives tend to work better for this, and if you have one with an activity light you might try that first. That gives you some assurance that the system is doing something.
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