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Solved
RN104 and Virgin Hub 5
Hi, I've had my RN104 Nas for years without issue. I recently switched to Virgin broadband having been with Sky for years. At first I was given an older Virgin hub, plugged it in and the Nas worked...
NikNas wrote:
My playstation and Sky box are connected via ethernet and work fine. I've switched the ports and cables and the issue follows the Nas.Ok.
This could be the ethernet link isn't working for some reason, it also could be some issue with the DHCP server.
You could try setting a static IP address on the NAS when it is directly connected to your PC, and then see if you can access it when you switch the ethernet to the hub. You can set that address on the second NIC interface, and leave the first interface as it is (or vice versa).
Some routers and switches have "green" ethernet features (reducing the power on the interface). Sometimes older equipment like the RN104 don't work well with that feature. See if there is a feature like that in the web ui. Or if you have a switch, you could also try putting that between the router and the NAS, and see if that resolves it.
My playstation and Sky box are connected via ethernet and work fine. I've switched the ports and cables and the issue follows the Nas.
NikNas wrote:
My playstation and Sky box are connected via ethernet and work fine. I've switched the ports and cables and the issue follows the Nas.
Ok.
This could be the ethernet link isn't working for some reason, it also could be some issue with the DHCP server.
You could try setting a static IP address on the NAS when it is directly connected to your PC, and then see if you can access it when you switch the ethernet to the hub. You can set that address on the second NIC interface, and leave the first interface as it is (or vice versa).
Some routers and switches have "green" ethernet features (reducing the power on the interface). Sometimes older equipment like the RN104 don't work well with that feature. See if there is a feature like that in the web ui. Or if you have a switch, you could also try putting that between the router and the NAS, and see if that resolves it.
- I've tried a static IP. Connected laptop direct and set it, then as soon as I plug the Nas back in to the hub it says no IP address again.
For some reason I've never been able to access my Nas via ethernet port 0 and have always used port 1.
I do have a switch so I'll try that next. Thanks.I agree with StephenB that this seems like an issue with a "green" device. Except with a very long cable, that's unusual unless the Ethernet transceiver or the bus that powers it is degraded in some way. But the solution likely is to put a switch between the hub and NAS to boost the signal strength. But avoid a "green" switch.
Since it is possible that the NAS has been damaged, you should at least think about what you would do if you did loose all connection, even directly connected to your computer.
- Thanks all.
Plugged the Nas into the switch and worked straight away.
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