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davidereitano's avatar
Aug 29, 2017

RN104 error, freeze, don't shutdown and sync at reboot

Hello.

One of my RN104s is litterally making me crazy.

From about a month it is continuously doing this:

 

-Freeze

-Error on display (do_exit+9ac)

-I can't shut down the system and i must remove and re-insert power cord

-At boot is working normally but, probably due to improper shutdown, it starts syncing the raid.

This happens one time every 1-2 days

 

Here's my configuration:

-Readynas OS 6.8.0. (previously 6.7.5 but nothing changed with update)

-4x WD RED 3TB

-Ethernet bonded in Round-Robin

-System always on and no disk shutdown

 

What i've checked and done:

-Simply restored factory settings

-Deleted all files and re-installed the OS from zero

-Changed ethernet from round-robin to adaptive

-Removed the Bond

-Removed all disks and formatted with a mac, writing a zero on every byte for be sure

-Checked temperature and set fan on High

 

No changes...

 

witch kind of error is this?

3 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello davidereitano,

     

    If you can still get to the files stored to the volume, back up the file.

     

    What's the size of the MTU that is set on the NAS?

     

    Regards,

    • davidereitano's avatar
      davidereitano
      Aspirant

      Yes, as written i already formatted the disks (and previously i made a backup).

      the MTU is default, nothing changed

    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello davidereitano,

       

      It may be best to contact support, then. I think this is somethign they can check from the backend.

       

      Regards,

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