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doug714's avatar
doug714
Aspirant
Oct 11, 2020
Solved

RN202 unable to install any available apps

I have 6.10.3 running on my RN202 and am unable to install any of the available apps.  I get an error that says unable to install "whatever the name of the app is".

 

Anyone have any ideas why this is happening?  Thanks.

  • Hello John.  I just tried the upload again and it installed successfully.  I don't know why it went alright this time, but I'll just take it as a win.  Thanks for responding.

4 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi doug714,

     

    Have you tried manually uploading the app's deb package to the NAS and see if you will still get the same issue?

     

    In case you will still get the same issue, you may download the NAS system logs and provide it to us so we can check. You can upload it to a file-sharing site then send me the download link via private message.


    Regards,

    • doug714's avatar
      doug714
      Aspirant

      Hello.  Yes, I have tried that.  I tried uploading plexmedia and got the same problem.  I'll send you a link to my logs.  Thanks.

      • doug714's avatar
        doug714
        Aspirant

        Hello John.  I just tried the upload again and it installed successfully.  I don't know why it went alright this time, but I'll just take it as a win.  Thanks for responding.

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