Forum Discussion

Luminary

Nov 19, 2016

RN204 - volume lost?

I need help. My RN204 refused all writes. After reboot no data volume. NAS writes: REMOVE INACTIVE VOLUMES to use disk. Dosk #1,2,3,4. I downloaded logs, i see admin page. Tried reboot a...

Installation & Upgrade

StephenB

Guru - Experienced User

Nov 19, 2016

You should arrange for paid Netgear support via my.netgear.com. Ask about per-incident support.

Kardano

Luminary

Nov 19, 2016

I try boot to readonly mode.

I diag log from Raidar is this:

2016-11-19 07:02:36: ufsd: "mount" (sde1): is mounted as NTFS at 2016-11-19 06:02:36
2016-11-19 07:02:16: BTRFS critical (device md127): unable to find logical 46033469440 len 4096
2016-11-19 06:59:32: ufsd: "umount" (sde1): is unmounted at 2016-11-19 05:59:32
2016-11-19 06:32:46: ufsd: "mount" (sde1): is mounted as NTFS at 2016-11-19 05:32:46
2016-11-19 06:32:25: BTRFS critical (device md127): unable to find logical 46033469440 len 4096
2016-11-19 06:31:27: ufsd: "umount" (sde1): is unmounted at 2016-11-19 05:31:27
2016-11-19 06:28:52: ufsd: "mount" (sde1): is mounted as NTFS at 2016-11-19 05:28:52
2016-11-19 06:28:32: BTRFS critical (device md127): unable to find logical 46033477632 len 4096
2016-11-19 06:28:31: BTRFS critical (device md127): unable to find logical 46033469440 len 4096
2016-11-19 06:27:50: ufsd: "umount" (sde1): is unmounted at 2016-11-19 05:27:49
2016-11-19 04:02:01: BTRFS: error (device md127) in btrfs_commit_transaction:2083: errno=-5 IO failure (Error while writing out transaction)
2016-11-17 12:39:53: ufsd: "mount" (sde1): is mounted as NTFS at 2016-11-17 11:39:53
2016-11-17 10:21:11: ufsd: "umount" (sde1): is unmounted at 2016-11-17 09:21:11

Kardano
Luminary
Nov 19, 2016

a asked negear support for per incident support case no 27686423.

is there any way to mount forcefully data partition so i can copy some data?
- FramerV
  NETGEAR Employee Retired
  Nov 19, 2016
  Hi Kardano,
  
  We do not know how severe the issue is so I am unsure also if what you are requesting can be done. Let us wait for the support to respond to you, they might be able to tell if what you want is possible or not at this point.
  
  Regards,
  - Biteit
    Aspirant
    Nov 20, 2016
    Hi... A have same problem 2016-11-19 So now a must contact support on monday so support fix this.. A have google this problem and a find many have same problem on 2016-11/ Day 18-19 So it must by system problem But a have "4 disk" is not online and a can not get 4 online "is red"... Is says only remove inaktive disk.. A whas on my company work when this happend and hole life is in this nas