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Forum Discussion
BionicManster
Oct 19, 2020Aspirant
RN214 plex media server installation fails
RN214, loaded with 8TB disks in RAID5 configuration, 21.82 TB total storage space. Firmware 6.10.3. I attempted to load the Plex Media Server both from the Featured Apps page and by downloading it...
BionicManster
Oct 19, 2020Aspirant
I went about it another way, logging in to plex.tv and creating an account first. It took me to a page to download the server software, but instead of downloading, I went back to my RN214 and attempted the install from Featured Apps. This time it worked.
Error in the directions, maybe? (i.e. Set up plex.tv account first then install app?)
Appreciate any further information, but I think the issue is solved.
StephenB
Oct 20, 2020Guru - Experienced User
BionicManster wrote:
Error in the directions, maybe?
I don't think so. There was a problem with the Netgear distribution server (which was denying access to the needed files). All app installs were failing. Note that server is accessed even if you do the manual install from plex.tv/downloads.
Netgear fixed the problem on their end, and that must have happened between your first and second attempts.
There are several threads complaining about the problem, including this one: https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/RN214-Can-t-install-apps-after-a-factory-reset/td-p/1992713
BionicManster wrote:
I went back to my RN214 and attempted the install from Featured Apps.
I suggest checking the version of plex, and making sure you have the most recent. The version in Featured Apps is a couple of years old (Netgear should really remove it). Plex decided some time ago that they wanted to distribute it themselves via plex.tv/downloads.
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