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Forum Discussion
RN214 plex media server installation fails
RN214, loaded with 8TB disks in RAID5 configuration, 21.82 TB total storage space. Firmware 6.10.3. I attempted to load the Plex Media Server both from the Featured Apps page and by downloading it...
StephenB wrote:Do you have internet security software running on the PC?
When you click on the "home" icon, do you see a tools icon in the upper right (it will say settings when you mouse over it)?
If you do, try clicking it, and see if your device is shown in the right pane. If it is there, click on "libraries" (under Manage).
How do you turn off quote?
My computer runs Linux Mint. Security is Adblock (turned off for internal network) and NoScript (also turned off for internal network.) No other security is present.
Clicking on Settings icon gives the attached page. It does show the IP address of my RN214 which seems to confirm the server is running the Plex software, just not finding that it is a Plex Media Server.
I clicked on every button on the left pane, and I cannot find Libraries or Manage.
Thanks for answering. Any other ideas?
I previously had DLNA turned on. In looking through the help articles, it said to turn it off, so I did. Should I remove and reinstall Plex Media Server, on the chance that the problem will be fixed? Here's the System page from my server confirming that Plex Media Server is loaded. Of course, clicking on it is what gives me the browser that I took the previous screenshots from.
Thanks again.
BionicManster wrote:
Should I remove and reinstall Plex Media Server, on the chance that the problem will be fixed?
Might be worth a try.
Couldn't remove it, but then I thought to load the earlier version from the Featured Apps. It replaced the RN214 version, and I was able to remove that. Rebooted again just to make sure everything was OK. Installed the RN214 version I downloaded from Plex.
Inbetween times I set up my computer (Thunderbird) as a Plex Media Server. When I launched Plex on my NAS, it still wasn't working as a Plex Server, but I went to the Authorized Devices page and got this:
Note that my computer (which doesn't have gobs of file storage space) is now a Plex Media Server, while the only thing I can do with the NAS is use it as a player.
I don't suppose you have any other ideas. But thanks for trying to help.
BionicManster wrote:
while the only thing I can do with the NAS is use it as a player.
No, it can't be used as a player. Your firefox browser is listed as a player (twice), but not the NAS.
There can be issues with claiming a plex media server in your account, and that seems closer to what is happening here. I suggest pursuing it in the plex forums.
Though it is odd that you couldn't uninstall it from the NAS. You should have been able to do that w/o problems.
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