NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ronnyd87
Feb 17, 2021Follower
RN214 ReadyNAS Disk Trays
Does anyone know where I can order a new Disk Tray for my desktop RN214. I some how lost one I now need.
3 Replies
- SandsharkSensei
Just so you know, the caddies from the older desktop (but not rack mount) NAS will work in your NAS (but not the other way around). They don't have the toolless mount system (which, IMHO, is a pretty silly thing since one should not be swapping drives willy nilly) and have no provisions for a 2.5" drive (though there are adapters that will work). The ones with the round button are a PITA to release, but again, you aren't doing that often. I see some for sale right now on eBay. Unfortunately, you'll find they aren't cheap. There is no generic substitute. They look like the mirror image of one type of Chenbro caddy, but you can't interchange them because of that reversal.
- Marc_VNETGEAR Employee Retired
Welcome to the Community!
I agree with StephenB and Sandshark. Caddies/Disk trays are not available outside of support and only for replacements. But if your NAS is registered to you it would still be best to try and contact Support to request for one. But I can't guarantee if they will have one for purchased.
Checking online shops like E-bay for refurbished or defective units selling is another option
HTH
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!