NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

julesg1's avatar
julesg1
Tutor
Jul 06, 2015

RN314 4 TB external HDD showing up as 1.8 TB

Hello, I have a Seagate ST4000DM000 HDD that is on the compatibility list. I tried connecting this drive via USB and eSATA but on both cases, the drive is showing up as only 1.8 TB (actually I think it's less than that for eSATA for some reason). I am running firmware version 6.2.4. I have tried formatting the drive as FAT32 and EXT4 but get the same results. I want to use this drive as a backup drive for over 2 TB of data. How do I get the RN314 to recognize the full volume?

7 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    FAT32 certainly won't work, it has a max volume size of 2 TB. ext shouldn't have that problem though.

    Did you try NTFS? Are you formatting with the NAS or in a PC?

    The HCL doesn't apply to external disks btw, only disks you insert into the array.
  • No I did not try NTFS.

    I am using a Mac. Disk Utility shows it as less than 2 TB as well. I did not actually try to format using my Mac, I only tried formatting using the NAS.

    Sorry, what is HCL?
  • julesg wrote:
    No I did not try NTFS.

    I am using a Mac. Disk Utility shows it as less than 2 TB as well. I did not actually try to format using my Mac, I only tried formatting using the NAS.

    Sorry, what is HCL?

    It would be best that you try to format your Seagate ST4000DM000 HDD to NTFS format as per StephenB.

    HCL stands for Hard drive Compatibility List. You may browse it here: http://kb.netgear.com/app/answers/detail/a_id/20641
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Sounds like you have formatted your USB disk using MBR not GPT.
  • I formatted the drive using the NAS. I would have expected the NAS to format it correctly.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Try formatting the USB disk using the GPT partitioning scheme using your Mac then see if you can reformat it with your NAS.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More